Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
Katheen S.
Jul 2014
Lighting Service
We purchased all the lighting fixtures for a new home being built on Marco Island. The company was on the builder's list
of vendors he was using. A review of our building plans with the salesperson indicated X number of lights were needed.
We ordered and paid for said fixtures in excess of $6000. A further review later on of the plans revealed there were three too many lights ordered. We sought a refund. We were told not to worry, that they would work it out with us as it was an oversight.
At a subsequent point we were told about this 50% restocking fee and then an additional shipping fee.
There was no negotiating with the vendor even though we were told time and again that it would be worked out.
Subsequently, a credit only was issued to us for $50.00 related to the three lights we paid $333 for.
In reality, we recieved zero credit because I wouldn't do business with that company ever again.
BUYER BEWARE!!!
of vendors he was using. A review of our building plans with the salesperson indicated X number of lights were needed.
We ordered and paid for said fixtures in excess of $6000. A further review later on of the plans revealed there were three too many lights ordered. We sought a refund. We were told not to worry, that they would work it out with us as it was an oversight.
At a subsequent point we were told about this 50% restocking fee and then an additional shipping fee.
There was no negotiating with the vendor even though we were told time and again that it would be worked out.
Subsequently, a credit only was issued to us for $50.00 related to the three lights we paid $333 for.
In reality, we recieved zero credit because I wouldn't do business with that company ever again.
BUYER BEWARE!!!
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FAQ
Shell Lighting is currently rated 1.0 overall out of 5.
No, Shell Lighting does not offer free project estimates.
No, Shell Lighting does not offer eco-friendly accreditations.
No, Shell Lighting does not offer a senior discount.
No, Shell Lighting does not offer emergency services.
No, Shell Lighting does not offer warranties.