Drains Plus of Jacksonville logoApproved Pro
Approved Pro

Drains Plus of Jacksonville

4.3(
74
)
Drain Clog or Blockage Clearing, Well Pump Installation and Replacement, Well Pump Repair or Service,

About us

Drains + has been in business since 2007, with over 10 years experience in plumbing and water conditioning. 100% customer service is our goal, so give us a call today!

Business highlights

Emergency services offered
18 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Our recent projects
  • 2
    Pond recycling pump
    View Gallery

    Pump replacement

Reviews
4.374 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
5%
3
1%
2
4%
1
11%
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Filter reviews by service

Showing 1-25 of 74 reviews
Shirley D.
May 2024
0.5
They installed a 1hp well pump took them 1 HR. And charged me 1800.00 dollars they said that was a flat rate. I called around got prices for the pump that cost 500.00 dollars so they are charging 1300.00 dollars for 1hr labor. So sad and hurt and broke. I don't trust anyone anymore.
Response from

"Ms Shirley, like we spoke about in your yard, I said that you could find someone to do the job cheaper than us however we give quality workmanship and quality products period! It was also an hour drive to your home from the shop, I was honest with you about EVERYTHING! I guess some folks just can't be pleased! Oh yeah, and that's 2 separate trips to your home! I hope your day get better and God bless you my friend! Jesus loves you!"

Billie Jo M.
Jul 2022
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$75,000
After 5 miserable days without water , waiting on Martins well and pump service ( nothing but a run - a- around with these people) Angies connected me with Drains Plus. Called right away ( late afternoon) Literally , within 1 hour he was at my home and had my water running! Fastest service I think ive ever had.. THANK YOU.
Tesha J.
Jul 2020
0.5
Well Pump Repair or Service
Bud could not figure out why my Pressure Switch was chattering on my brand new pump. After he switched out the pressure switch he then told me that I needed to hire a well guy because the water was dirty and it was clogging the pressure switch hose. He charged me the service fee of $125 + $25 for his pressure switch. Hired a different pump company which came out and installed a valve and got my pump running without the chatter.
Deborah M.
May 2020
5.0
Well Pump Installation and Replacement
Yes, I recommend this pro
Awesome personality great fast service. I couldn't have asked for better. We will use again for anything that comes up.
Response from

"Thank you so much for the kind review! The pleasure was all mine to be able to help you guys out!! Look forward to working with you in the future! Thanks, Bud."

Naj D.
Mar 2020
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Have great availability ,arrived 15 mins early for appointment time, professional
Teria D.
Mar 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
The job was done quickly
Doretta W.
Feb 2020
4.5
Well Pump Repair or Service
Yes, I recommend this pro
Fast and easy
Sarah S.
Feb 2020
4.0
Well Pump Repair or Service
Yes, I recommend this pro
$17,500
They did the job hired for, one of my faucets is not getting water, he wanted another service charge to come back out and check it. I don't think it was because of anything the plumber did, Just don't understand why it doesn'tt work now, but did before. I figure something out.
Monterio W.
Feb 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Fantastic job! Fair price, and did it quickly and professionally. Cleaned up the are very nicely. Will definitely use this company again1111
Wilma G.
Feb 2020
2.5
Drain Clog or Blockage Clearing
$20,000
He did not tell there would be a $150 charge just for him walking through door. Because this I would not use him again. It cost me $200 total for a job that took less than 5 minutes.
Response from

"Ms. Wilma, I told you on the phone before coming over there what the price was going to be. And then I even worked with you on holding a check for you until it was convenient for you."

Georgina N.
Jan 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
The plumber was very polite and took care of my problem in a very good manor
Miguel T.
Jan 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Great experience, kept us informed as to his schedule so we were not left wondering. Fast, efficient, and got the job done right. Would absolutely use this company again.
Response from

"Thank you, sir, for the kind review! I appreciate your business and I'm glad you are happy with our services! The pleasure was all mine!"

Patricia S.
Jan 2020
0.5
Drain Clog or Blockage Clearing
He charged me 150.00 to clear 3 drains. He cleared one. He charged me another hundred to pour acid down the drains which did nothing. He said it could take 2 or 3 days to do the job. When it didnt I called him and he said he didn't know what to do because he isn't a contract plumber. After talking to him awhile he knew I wasn't giving up so he solid he would call that day or the next to come over and shake the other sink but couldn't fix the tub. He never called or came by. I paid 250 to clear one bathroom sink which took all of 10 minutes.
Pat M.
Jan 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$62,600
Professional, knowledgeable in the initial contact. Arrived on time. Explained and gave a reasonable estimate. Left for supplies. Returned promptly. Worked efficiently and knew what needed to be done and did. Cleaned up after. Great experience. Thanks.
Response from

"Thank you Ms. Pat! So glad that you are happy with the services I provided. Glad I was able to help you and get you waterback to your home!! Again thank you for the kind review!"

LuCi B.
Jan 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
$50,000
Professional, courteous, dedication, focused, knowledgeable
Response from

"Thank you for your business!! It was my pleasure meeting you and being able to get you back up and going again!!"

Sara B.
Jan 2020
5.0
Well Pump Repair or Service
Yes, I recommend this pro
$15,000
Bud contacted me promptly. He came to clean my pump aerator the day after we spoke. Arrived when he said he would. Did his work and did it well. Thank you!
Response from

"Thank you for the kind review! The pleasure was all mine to help you out and meet such fine people as you!!"

Keith M.
Jan 2020
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Bud was very courteous, he cleaned up after himself and he was very efficient. He arrived on time, he quoted me a very reasonable price and that is what I paid. Bud was in and out within a hour. I would hire him again. My problem was a clogged kitchen sink. The clog had moved past the house and out toward the city sewer system. The final charge was $225. His initial estimate was $150, but since he had to get on the roof and hoist his 60 lb. electric auger up, it was $75 more. He had to get on the roof to run the snake down the vent pipe and out toward the city sewer system to dislodge the clog. As I said earlier, I would definitely hire him again.
Response from

"Thank you so much for the kind review Mr Keith!! I really appreciate your candor. The pleasure was all mine and look forward to doing business with you in the future!"

Reginald H.
Dec 2019
4.5
Drain Clog or Blockage Clearing
Yes, I recommend this pro
Jim W.
Nov 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
quick response, identified the problem and corrected it immediately. Great service
Raymond J.
Nov 2019
4.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
The area wasn't cleaned after he finished. Water and shit was through out the bathroom. Other than that he did an outstanding job. Thanks for the swift response. Ray James
Response from

"I am so sorry Mr. James!! I cleaned up everything that I saw before I left! I guess I miss some and I am so sorry about that. I try very hard to clean up very well after every job that I complete. Please accept the apology I never intended to leave a mess there!"

Deborah P.
Nov 2019
5.0
Drain Clog or Blockage Clearing
Yes, I recommend this pro
As soon as Bud got my call he came right out with no hesitation. It was on Sunday when he unblocked my kitchen sink. Awesome work. He also cleaned up his mess. I'm 100% satisfied except no butt crack. Lol
Linda R.
Oct 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Bud was very courteous and knowledgable. He called me back to make sure the repair was not leaking. such a relief to have the pipe fixed.
Response from

"Thank you, Ms. Linda, for the kind words and I am glad I could help! Thank you again for your business and if you should ever need me again please do not hesitate to call me!!"

Lila C.
Oct 2019
5.0
Well Pump Repair or Service
Yes, I recommend this pro
Prompt, work done in timely manner at a fair price. He also suggested preventative measures.
Response from

"Thank you Ms. Lila and I look forward to helping your sister as well!"

Miriam F.
Oct 2019
4.5
Well Pump Repair or Service
Yes, I recommend this pro
Prompt service, reasonable estimate, and done right the first time!!
Response from

"Thank you so much for your business and the kind words about your experience with Drains Plus of Jacksonville!!"

Donald P.
Oct 2019
2.0
Drain Clog or Blockage Clearing
Next time I need a plumber I'll check more around for better pricing
Response from

"Mr. P.[Consumer name withheld at their request] You and I discussed the pricing before I ever done anything and you said the price was fine! Then you even called me the next day thanking me for everything and the suggestions that I gave you, so I don't understand why you are leaving this review??? I guess there are some people you just can't make happy??? I'm sorry you feel this way!"

Showing 1-25 of 74

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Drains Plus of Jacksonville is currently rated 4.3 overall out of 5.
Drains Plus of Jacksonville accepts the following forms of payment: CreditCard
No, Drains Plus of Jacksonville does not offer free project estimates.
No, Drains Plus of Jacksonville does not offer eco-friendly accreditations.
No, Drains Plus of Jacksonville does not offer a senior discount.
Yes, Drains Plus of Jacksonville offers emergency services.
No, Drains Plus of Jacksonville does not offer warranties.

Contact Information

500 Azalea Drive, MacClenny, FL 32063

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