
Southern Aluminum Installation Inc.
About us
Since 1988 Southern Aluminum Installations has prided itself on our reputation as a high quality custom builder specializing in Pool Enclosures, Screen Rooms, Sun Rooms, Gutters, and Siding installation, design and repair. Southern Aluminum's success can be attributed to a simple premise,we care about the customer and our employees neither which we can do with out.
Business highlights
Services we offer
Aluminum Fence and Railing, General Household Repairs and Handyman Services., Gutter Cleaning, Installation, Pressure Washing, Rescreening, Screen Rooms, Soffit & Facia, Sun Rooms, and Gutters. We also offer Concrete and Paver Installations, and Repair of Pool Enclosures
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 3% | ||
| 9% | ||
| 0% | ||
| 3% |
Absolutely the best investment we made! We live outside and this area is now not only livable but perfect for entertaining! Extremely professional, courteous and thoughtful. They were able to provide guidance and suggestions for changes on the fly. In addition, we had 2 service requests not due to any issues of the Company and they were at our house within a few days to resolve, even 6 months after installing. Absolutely one of the best and most reliable contractors in the state of Florida.
I had a new pool enclosure installed, along with some additional aluminum post work performed. I chose Southern Aluminum, not only because of good previous reviews, but they also came in about 3K less than my highest bidder for the same work. The construction took less than a week, and everything was built from scratch; nothing was brought in pre-fab and pieced together like some companies will do. Everything turned out great! I waited to post a review because I wanted to wait for a good rain to ensure that the gutters were doing their job. Not too long after a good rain, I discovered a leak that appeared to be coming from behind the gutter where the upper gutter from the lanai overlaps the bottom gutter from the main roof. I called Steve about it, and even emailed in a quick video of the leak during a good rain. He sent someone out the first time to caulk the seams around everything, but it would still leak. I called again, and this time Mark came out with another tech. They were prepared to take the lower gutter down and extend it to try and fix it, but felt that that wasn’t what was needed. I give props to Mark for finding the source of the leak, which was actually a broken seam in the TPO rubber roof of the lanai, which caused water to enter and leak under the lanai roof where you couldn’t see it. You could only see the water when it leaked out behind the gutter. To me, this was a very tricky leak. It's appearance made you think it was coming from one place, when it was actually coming from somewhere completely different. I would have never found that, because you couldn’t see the break in the seam. Mark found it when using the garden hose to run water over specific areas on the roof until water came out of the leak. This leak is also something that is very easily fixed, and I did that myself with some seam tape from Home Depot.
This speaks volumes to me. They could have just gave up after receiving full payment and did nothing, but I felt like they went the extra mile to make sure everything was right.
we have had hard rain since installation, no leaks,
I recommend them highly
I was very pleased with my experience and would highly recommend going with this business! Southern Aluminum Installation Inc was actually recommended to me by the gentlemen who was renovating our pool. So he provided their contact info and Rick was out just a few days later to do a site survey. The quote seemed reasonable for us due to the size and scope of work. So we called and told them we were ready to sign up for the project. They took a small deposit and started the permit process. Once the permit cleared a few weeks later they went to work. The work took about 3-4 days and the installation crew was excellent. They were very professional and worked hard. I am very pleased with the final product.
Southern Aluminum Installations is 1st class professional company all the way. From Rick in sales who looked at my design and said yep we can do that, he described every material and how the room would be installed and gave his recommendations on some changes, to Mark, Steve and the crew. They were very professional to the very end of the project They did everything they said they would and more. They actually installed our sunroom for the lowest quote that we got from another company. We had a couple of leaks and Mark was out to check on it and had it fixed, the vinyl triple hung windows were an issue to get put in due to the manufacturer not following Marks instructions per codes, But Mark and Tony made it work. Mark came out to check on the windows when we were having a problem with the operation of them and he fixed the problem. The job site was neat and clean throughout the installation and when the job was done. We are very happy with our sun room and would highly recommend Southern Aluminum Installations without hesitation. We will be using you again in the future. Thanks guys for a GREAT job!
Long story short- great work but communication needs improvement.
Southern Aluminum secured the necessary permits from the county and scheduled the installation. They called before arriving and were on time.
The crew went right to work and were careful in taking down the old room. I asked for time to paint the walls with the old room now out of the way and they obliged. The crew was professional and experienced, explaining the process as they went along.
At end of day one the room was framed out and new roof in place.
On day two they completed the installation by mid day and called in the county inspection. The inspector arrived the next day and approved the install.
Neighbors have already remarked that the new enclosure looks great and we believe it does. It is sturdy and up to code.
Great job.
The installers showed up on time and the screen room went up quickly over the course of two days. It looked pretty good and the screens were tight. We got everything we asked for and it was constructed how they said it would be. We were happy with how it looked.
The first problem is that the installers left trash all over the back yard. I collected a 2 gallon bucket full of scrap screen, screws, sharp aluminum pieces, etc. Thankfully I found all of it before I mowed the lawn or some of those sharp pieces would have been painful...
The second problem was the leak. The porch leaked where the new roof met the old roof. We called and they came out and re-caulked the area, but that didn't fix the problem. This happened twice more before the owner himself came out and declared that the installers didn't flash the area properly. He said he fixed it that day, but the next time it rained, it leaked again. The next time I called they tried to blame the chimney cap (which was brand new), and said sometimes they just couldn't fix water issues. I kept badgering them and finally they came out again and painted the area with a water sealing rubber paint. I *THINK* this finally resolved the issue, but we haven't had a hard Summer rain yet so we will see.
This company is INCREDIBLY frustrating to deal with. The story above took more than a YEAR to play out. Every single time I called to have them fix the leak, I asked them to call me first so I could be there and talk to them about what they were doing. Not once did I ever get a call back. I never even got a call to tell me the work was done. I had to guess, or go up on the roof myself to look.
The owner is friendly, and the price was good, but I would not recommend this company to anyone.
Licensing
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