MCOR Automotive LLC

"We sincerely appreciate the Grade A Review! Thanks so much for taking the time :)"

"Wow! Thank you SOOO much for the incredible review. I have shared this with my employees. They STRIVE to achieve this kind of response-all day everyday. And even though sometimes we stumble, we NEVER want to disappoint! You are truly a great person and have made my day :) Matt President/CEO MCOR Automotive"

"Thank you!!"

"Thanks for the positive review! However, I have personally reviewed your invoice 33142 as I take every review quite seriously. The salesman who wrote it up was in training and unfortunately did NOT break out the cost of each item-rather made a blanket cost on the radio-and listed all the other necessary components with a zero price. With these GM vehicles, unfortunately, they require an expensive interface to install ANY aftermarket radio (due to OnStar, Door Chimes, Seat Belt warnings, blinker clicks, etc). That very quickly drives up the cost. I would LOVE to take a moment of yours and explain this invoice and properly break out pricing so you can have a better understanding of your costs. You have my sincere personal apology that you were invoiced in this manner. However, I am very happy to see that we did not overcharge you (or I would have personally taken care of that!). Thanks so much for your business. Please feel free to contact myself-Matt (CEO), or Bill (GM) at 813-362-5454 and we can answer ALL of your questions!"

"Thank you so much for your business AND your "A" review! I looked up your vehicle history and I apologize about the warranty retint to perform on one of your vehicles. The great news is, you purchased the best- "3M film" and you have a LIFETIME warranty! Thanks again."

"[removed member name] we sincerely apologize for your frustrations. As we discussed when you came in originally, these aftermarket dash trim kits are NOT made to go over your factory dash kit that already existed. When you agreed to the fact it may not come out optimal, only then did we proceed. We then did indeed warranty out the kit for you also-as the second one fit the same. Our apologies that the kit came out like we had told you it possibly would. We also show leaving you a message at 4:42 pm at the number ending in 321 the day you dropped It off-we are sorry that you didn't get your message. And for the film having a bubble, you purchased 3M window film which has a nationwide lifetime warranty. Had you brought to our attention that there was any issue, we would have warrantied it for you no questions asked. We don't show any further contact after the day we installed it? Please give us a call at 813-362-5454 if you have any issues remaining with your 3M window film (or the dash kit for that matter). We will be more than happy to work with you."

"We sincerely appreciate your business! Please feel free to call in the future should you need any further assistance on your equipment, or with any other automotive restyling needs! 813-362-5454"

"Thanks so much for your business [removed member name]! We really appreciate that. We apologize for your wait. We do encourage appointments for that reason. However, we also try to leave time slots through out the day to accomodate walk-in clients like yourself. Glad it all worked out in the end. We also hope to see you again!"

"Thanks for your review[removed member name]! We appreciate your business and we appreciate you. We hope to work with you again for all of your automotive restyling needs!"

"Thanks so much for your business [removed member name]! You are correct, we are blessed to be very busy most of the time. However, we listened to yours and other clients reviews and since added additional sales people. So, during the week there are no less than three salespeople on the floor (including at least one manager and the general manager and/or the president), and two sales people on the weekends. Thanks for your feedback-it's what helps small businesses like ours continue to grow!"

"[removed member name], while it is unfortunate that your film failed (which is a rarety with 3M products!), we will ALWAYS stand behind our products sold (as you have recently experienced). We REALLY appreciate your trust in us to continue to handle your automotive restyling needs on your daughters vehicle. Keep in touch and thanks again!"

"Thanks for your business!!"

"(please see follow up review and business response)"

"[removed member name], thanks SO MUCH for your review here, and across the internet. These kind words mean more to myself and my staff than you will ever know. This is the kind of response we strive for daily. We sincerely appreciate you entrusting your VERY nice vehicle to the experienced hands of my company. I am glad we came through for you! We look forward to working with you in the future!"