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Verified Reviews
Showing 1-25 of 146 reviews
David R.
10/23/2022
Back in July/August 2020 I had this to say about Groutmaster Tampa: I recently needed grout work done at two different locations, and I am thrilled that I chose to use Groutmaster Tampa for these jobs! Greg and Hector are fantastic to work with! I especially appreciate how Greg takes the time to explain options/choices, and how he backs his work with prompt follow-up service! Further, the communication was perfect, with updates on scheduling, arrival, and completion so that I was in the loop with the progress. Finally, Groutmaster Tampa is competitively priced. So, if you need grout work done from a reputable and dependable company, look no further than Groutmaster Tampa! Update October 2022: I had a few grout lines that needed to be fixed as the color had worn away in small spots over a couple of years. I contacted Greg and was pleasantly surprised that he came right over and touched everything up, covered under warranty! Greg is amazing in the quality of his service, as well as standing behind his work! Highly recommend Grout Master Tampa once again!!!
Description of Work
Grout sealing, Grout Color, Warranty Repair
Category
ceramic tile
Darryl H.
07/13/2022
PLEASE - PLEASE - PLEASE do not use Greg's company! His card states satisfaction guaranteed, thats false. I paid a premium price for my house to have our tile cleaned and Greg did p*** poor work! There were paint spots left on the floor and Greg stated that I should have had the painters to clean them. I stated no thats what I am paying you for! TRUST ME....there are too many good quality national companies that would guarantee their work he dosent. Its crazy how he kept making excuses vs. saying no problem let me fix your issues until your satisfied. He is unfortunately, not honorable. He offered to give a portion of the payment back I advised to keep the money, I now have to have another company come out and fix his work. Fyi, I paid $750.00 cash for D+ service
Description of Work
Grout cleaned
Category
bathtub refinishing, ceramic tile
Service Provider Response
I did everything I could to make this customer satisfied including giving $ back. As can be seen by the majority of my reviews over 10 years I indeed give my best effort to provide satisfaction to my customers. Like I’ve told all my other customers…it’s not my job to clean up another vendor’s (painter) mess. With that being said I spent a lot of my time attempting to do so. I actually thought it was pretty awesome that this client had purchased this townhouse for his mom and I had 3 people and myself putting forth maximum effort to achieve a job that we could be proud of. In addition to a deep cleaning of the floors we applied a color sealant with a tooth brush to all the grout joints to help make the floors easier to maintain. There’s really not much else I can say except I’m sorry that he felt we didn’t do a good job.Cheryl R.
07/07/2021
Cathy D.
02/16/2021
Greg and his crew did an above excellent job cleaning and sealing all of our grout/marble floors. They were on time and finished amazingly in a shorter time than was expected. I highly recommend them as reliable and for a job well done!
Description of Work
Grout cleanup on tile floors
Category
ceramic tile, marble & granite, buffing & polishing
Arthur R.
11/16/2020
Penny B.
10/09/2020
I cannot say enough good things about Greg and his crew. They were very professional, on time, and got the job done quickly. My floors look amazing and I cannot stop staring at them. It's like I have all new floors.
Description of Work
clean and seal grout
Category
ceramic tile
Service Provider Response
Thank you very much for hiring us. I know that you researched multiple companies and I’m honored that you hired us!Andrea C.
09/19/2020
I have been in my home for almost 2 years and have white grout downstairs. No matter how much I clean, it still looks dirty. I had the grout recolored and treated! It has never looked so good! Can’t wait to have my upstairs done next! Thanks, Greg!
Description of Work
Dirty and discolored grout
Category
floor cleaning
Service Provider Response
Thank you for taking the time to giving us a review!!David R.
08/25/2020
I recently needed grout work done at two different locations, and I am thrilled that I chose to use Groutmaster Tampa for these jobs! Greg and Hector are fantastic to work with! I especially appreciate how Greg takes the time to explain options/choices, and how he backs his work with prompt follow-up service! Further, the communication was perfect, with updates on scheduling, arrival, and completion so that I was in the loop with the progress. Finally, Groutmaster Tampa is competitively priced. So, if you need grout work done from a reputable and dependable company, look no further than Groutmaster Tampa!
Description of Work
Color and Seal Grout
Category
ceramic tile
Service Provider Response
Thank you very much [Member Name Removed]...you were a pleasure to work with! I appreciate your business very much...welcome to the Lutz area!Fran M.
08/01/2020
Hector and crew worked hard and did an amazing job. The floor looks as a if new floor has been installed. Thanks for a job well done. I would highly recommend Groutmasters.
Description of Work
Ceramic tile floor cleaned and grout sealed
Category
ceramic tile, floor cleaning
Service Provider Response
Thank you very much [Member Name Removed] for hiring us. You and your husband were a pleasure to work with!Bob S.
06/17/2020
Greg stopped by to give me a price on the flooring and had Hector come by to discuss what needed to be done with the shower. He gave me a very competitive price, and within a week all of the work had been done. The shower floor and walls look like new, and the tiles and grout in the other rooms also look fantastic.
Description of Work
Repair, clean and seal showers. Clean and seal tile flooring.
Category
bathtub refinishing, ceramic tile
Service Provider Response
Thank you [Member Name Removed]...I know I was one of several vendors that you contacted and I am appreciative that you chose us!Patricia T.
06/08/2020
Elaine M.
05/23/2020
This is the second time we’ve had GroutMasters/Greg Lynch do our grout and we will use him again! The finish lasted for years and years! Greg and his team are professional, on time and deliver exactly what is promised - a quality job. Our tile and grout look brand new and we couldn’t be happier! HIGHLY recommend!!!!
Description of Work
Grout Cleaning and Painting
Category
ceramic tile
Dorinda R.
05/05/2020
We had a company come clean our tile and what we got was a mess. But Grout Masters came to the rescue and sealed and recolored our grout - floor like new. Greg was very willing to help when he came to give his estimate and along with Hector and his assistant they did beautiful work. So thankful we found them and we are very pleased.
Description of Work
Color and Seal Floor Grout
Category
ceramic tile
Service Provider Response
Thank you very much for hiring us make your floors look new again. I appreciate you taking the time to provide a review as well.Therese M.
04/24/2020
Greg Lynch, Groutmaster Tampa owner/operator, came to our home to provide an estimate for professional grout cleaning and sealing, plus a grout repair in our master bath shower. Seeing the moderate size of the job and after determining our comfort level with a do-it-yourself approach, he provided outstanding recommendations for grout cleaner and grout sealer products. He refused to take anything for his time and travel! My wife and I were impressed by his willingness to share professional advice rather than just charge us for the work. Clearly a business person of integrity, Mr. Lynch looked out for the well being of his potential customers, not wanting to bill us for work that could be done by ourselves with the right tools and products. Once it is time to actually replace or restore our tile throughout our home, we will most certainly be calling Groutmaster Tampa!
Description of Work
Grout cleaning & sealing.
Category
floor cleaning
Service Provider Response
Your kind words made my day! Thank you!Jennifer E.
04/10/2020
Everything was excellent, Greg showed up to give me an estimate on time. He took his time explaining how it would be done, how long he has been doing this and his roots in the community. On the day of the job he and his crew showed up right on time it looks fabulous our floors look as if they are brand new. They really take their time and you can tell they are proud of the work they do. I would definitely recommend.
Description of Work
Clean tile and grout, new grout
Category
ceramic tile, floor cleaning
Service Provider Response
Thank you for taking the time to provide us with a review. I know you did extensive research on companies for your floor project...I am appreciative of you trusting us to do the job thoroughly. Feel free to contact us with questions about what products and methods work best to make your floors last several years,Natalie K.
03/17/2020
Excellent service. I needed this job completed in a small timeframe and Greg made it happen. Hector was amazing and made my kitchen tile look like new! Highly highly recommend this company!
Description of Work
Regrouting and sealing .
Category
ceramic tile, flooring contractor
Service Provider Response
Thank you very much for hiring us and taking the time to provide us with a review.Carol Ann C.
02/22/2020
Greg, was very knowledgeable, professional in his work along with his crew. Work was performed on Feb 21st it included kitchen, laundry master bath and second bath. I would differently hire Greg again
Description of Work
tile grout in several rooms
Category
ceramic tile, floor cleaning
Service Provider Response
Thanks for taking the time for the review! We appreciate your business!!Judy M.
02/19/2020
Betty P.
12/06/2019
It went well they did a super job and in a timely manner. Will recommend and will us them again as needed.
Description of Work
Clean and sealed tile and grout
Category
ceramic tile, floor cleaning
Service Provider Response
The only thing I’m a little confused by is the B on the top after A’s in all the other categories? I do thank you for taking the time though.Gina N.
12/05/2019
Tajver K.
11/24/2019
Mark V.
10/17/2019
Outstanding. Greg and Hector did the job. Greg actually came out within 2 hours of my call to give me an estimate. They were here when promised and they did an outstanding job. Tile looks like it was new 13 years ago. I was thinking of replacing entire floor with Vinyl Planks, however, now as a result of this I will keep it for another 13 years. I would highly recommend Groutmaster Tampa and Greg and Hector. They coming back next week to do our master bath shower.
Description of Work
Cleaning and color seal of ceramic floors
Category
ceramic tile
Service Provider Response
Thank you very much [Member Name Removed]! Feel free to call me with any questions regarding which cleaners to use.Tom C.
10/15/2019
Bob K.
10/10/2019
I called Greg and he came out later that day for estimate. He and Hector are very knowledgeable and the floors look great. I’ve already hired them to do another job for us. They will be regrouting the master bathroom shower.
Description of Work
Cleaning and sealing of tile and grout.
Category
ceramic tile
Service Provider Response
Thank you [Member Name Removed]...I appreciate your business as well as your review very much!!Barbara B.
10/07/2019
Hector was fantastic and knew just what needed to be done. Greg came out and did the color seal on the floor tiles and it looks GREAT!
Description of Work
Needed the grout in our shower replace, the floor redone and our bathroom floor tile color sealed.
Category
ceramic tile, buffing & polishing
Service Provider Response
Thank you very much for your review [Member Name Removed]! I’m going to check on Hector now to make sure he stop’s by to apply the other sealant to the shower floor.Phone
Address
4604 Mirabella Pl
Lutz, FL 33558
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