We are a family owned business. We reupholster all furniture. No job to small or large. We work with designers, home owners,and business owners on residental and commercial projects.We remodel home, office, doctor exam tables, hotel,and timeshare furniture. We can save you money by reupholstering and giveing your furniture a new fresh look. You can find us online at www.stillsupholstery.com
Business highlights
45 years of trusted experience
Services we offer
We reupholster all furniture. We can remodel large hotel and timeshare room furniture. This will save your business money over buying new.We also redo peoples home furniture.Our sales staff will be happy to help you pick the fabric that will fit your needs best.Price quotes are free, just ask us for one.
Services we don't offer
We do not reupholster autos.So no cars, buses,or boats please.
When the furniture was delivered back to me and valance installed I told Dean Still's the following: The valance was too bulky, the lining was uneven, and that on one had even ironed it. Dean said that he would take care of it. The 2 ottomans were too big and too high when placed up to the chairs, and I have no idea what type of interfacing was used for the skirts but that they will not lie down even after pinning them in place for months. Dean told me that he would take care of everything. I called Dean and called him. Sometines he would tell me that he would be over tomorrow. The last time that I called Dean he answered the telephone and told me that "Dean" was not in! In January of 2012 I sent Still's a certified, return receipt letter, which was signed for by Still's Upholstery. I NEVER heard a wod back! NEVER USE THIS COMPANY!
Description of Work: I hired Still's to construct 2 ottomans and recover 2 chairs, plus make a valance for my kitchen area.
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$3,500
Response from Stills Upholstery and Design Inc.
I have made every effort to make the client happy. The issue is she bought the fabric I used, It is a little stiff and not made for a light valance. I have been to her house twice to steam it out. I informed her what it would be like and made it the way she wanted. I am not responsible for her dislike of the fabric, she bought it. As for the ottoman, it was made to exact specs she gave me. She loved them and payed me, I have never heard from her about not liking them. She was happy with the work the last I saw and talked to her. I don't know why she is complaining now. I make every effort to satisfy all my clients. I just cannot replace or fix a fabric bought by her for this job. The furniture was perfect and the valance perfect. There should be no issue. If she wanted a soft valance, She should have used a lighter fabric than the heavy Velvet she bought. Structurally and visually , the furniture is perfect.
Joan S.
09/2011
4.0
upholstery
 + -1 more
We've dealt with them about 4 times. It's just too far for me now. It was high quality work and I was happy with them
Description of Work: He replaced the upholstery for me.
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Service Categories
Upholstering
FAQ
Stills Upholstery and Design Inc. is currently rated 2.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Stills Upholstery and Design Inc. accepts the following forms of payment: American Express,Check,MasterCard,PayPal,Visa
No, Stills Upholstery and Design Inc. does not offer free project estimates.
No, Stills Upholstery and Design Inc. does not offer eco-friendly accreditations.
No, Stills Upholstery and Design Inc. does not offer a senior discount.
No, Stills Upholstery and Design Inc. does not offer emergency services.
Yes, Stills Upholstery and Design Inc. offers warranties.
Stills Upholstery and Design Inc. offers the following services: We reupholster all furniture. We can remodel large hotel and timeshare room furniture. This will save your business money over buying new.We also redo peoples home furniture.Our sales staff will be happy to help you pick the fabric that will fit your needs best.Price quotes are free, just ask us for one.
We do not reupholster autos.So no cars, buses,or boats please.