MCCullough Tree Service

McCullough Tree Service voided terms on a contract issued by them. I was really pleased with Brian and was under the assumption we had an understanding of what I wanted to be done.Brian reassured me he would be present the day of trimming so the crew was aware of what they needed to do. First voided term of the contract. He took pictures and issued a contract for me to either accept or decline. I was pleased with what was offered and was looking forward to scheduling the date. Yesterday the crew came and was confused on what exactly was being done. I texted Brian and no response. The crew contacted their boss and said I was quoted incorrectly, that for the job I wanted or what I was quoted would be an extra $300 dollars. Instead on honoring what was issued in a contract, they went ahead and changed everything up. I still believed that what the crew guy was explaining to me would make a difference, well I’ve attached pictures of before and after. I personally would either like my money back or have them come back and complete the job. I have plenty of other quotes from other companies and some much cheaper than them to simply trim a couple branches and some for a couple hundred more remove the entire tree. I paid them $750 cash to their main foreman. They may well be very knowledgeable arborists but business wise of not honoring their own contracts was something I did not like.

Fantastic, These guys were on time, great communications, cleaned up after themselves and were extremely professional. These guys are the best in Central Florida. Arborist walked us through everything. A++++++++

Arborist Shelby came by the day after my call, to inspect and provide the estimate (my 2nd of 3). About 2 hours after I picked McCullough and called to get on the schedule, Dakota called back to ask if they could do it that day, because of an unforeseen problem at another site that required a delay there. The crew showed up less than 2 hours later, and completed the work rapidly, professionally, and safely. They even coped with a call from my neighbor who had misunderstood what they were going to do. While I was on the phone clarifying that, the crew cleaned up everything that had already been cut. and completed the work after my neighbor's approval. The only change was to forgo grinding the double-trunk tree stump, per my neighbor. They even cut the stump about table-height, for the neighbor's kids to play on. Lena worked with me on a credit for skipping that stump grinding, of course. The only unexpected delay was finishing the cleanup the next morning because of an equipment problem. The entire experience was a pleasure.

It's always good. The work was excellent and the best. Price was very fair.

Perfect. Absolutely on time, professional, very clean, and clean job. I even added a few things but they were happy to do that. Been using them for a long time.

They are extremely professional and I would recommend them to others and they are quick.

Great! They were on time and professional. I would recommend them to anyone.

They did a very good job, they were very neat and cleaned very well, and I was really amazed when they cleaned up, they swept all the tree debris off the roof.

Phenomenal. They do great work. The customer service comes out before he does the work, he goes overall the cost in detail, the performance of his work was supervise by his supervisor.

Very well! I was very pleased, they are thorough and clean, also they are professional and they know how to trim properly. They are correctly horticultural.

It was good, because they are personable and prompt also they are good in what they do. They are reasonable went it comes to price and communication.