BUDGET BLINDS OF NW ORLANDO

Curt did a wonderful thorough job for the price.

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I appreciated the punctuality and the professionalism that was provided. Attention to detail was also provided as if they were the homeowner themselves. I could have paid more for what I initially thought I needed, but the provider helped me to figure out what would be best for the area involved. As a result, I paid quite a bit less than what I had anticipated paying. That type of honesty is hard to find these days. I would highly recommend using Budget Blinds NW Orlando. I anticipate that I will need additional window coverings and blinds in the future and will not hesitate to call them again.

The blinds are manufactured out of woven wood with a black out panel over the back to limit the amount of light coming through. The sliding door is large so it took 5 panels to cover the door plus allow all the panels to slide to the left allowing the entire window to be exposed when the blinds are completely open.
I selected a multi color (neutral) pattern and after they were installed I noticed that the pattern does not match. Two of the panels match and three of the panels match but not all five. I brought Curt Intro out to look at the blinds and he did notice a major mismatch in the pattern. Curt took pictures to show the manufacturing representative to see what they could do. After the pictures were taken and an assurance given that Curt would take care of the situation, I'm still waiting on resolution.
I was told by Curt that the manufacturer does not guarantee a matching pattern and it was never documented in the brochure or else I would have selected a different style of blind. Obviously they do match patterns or I would not have three matching panels and two matching panels and at the top of all five panels the pattern matches but quickly goes off pattern with a very noticable difference by the time you get to the middle of the entire length.
I've tried several times to get Curt to call me back and even offered to give the blinds back and select something else but I never get a response back from this company.


Adding to this review in response to the solution provided by Mr. Intro of Budget Blinds.

While it is true that Curt offered to replace the blinds with another selection, I was not offered a selection from the same original 4 books of samples instead, I was given only one book to choose from. The selections in the book offered were not anything i would have ever selected in the first place. I suppose my choices should have been, select something from this book or a total refund of my money and that was not an option. I chose instead to stick with my original selection and live with the pattern mismatch but asked that he at lease re-install the blinds so they would at least be level. Curt said that he would have his new installer handle this within two weeks, which was 3 months ago.

If it is standard business to stall and put off doing what was promised in the hopes that the customer would just give up and go away, then Budget Blinds has succeeded. I say Uncle and I'll just pay someone else to come in and hang the blinds correctly.

They were very good. We had used them before for three arch windows that they put up blinds for.