Aadvanced Leak Detection Inc

"I shudder at the abusive review submitted by the customer—we’ve worked so hard to earn our great reputation only to be misrepresented this way. It looks as if the customer, an owner of several investment properties, is denigrating our name over a failed bullying attempt to lower a bill. The truths, which he did not disclose, are that: 1) He was a previous customer (2 times at a different property—see below) and was already familiar with the scope of work and pricing--our pricing has not significantly changed in the interim. Furthermore, our pricing is in line with our competition’s. 2) His system had substantially more features (including multiple fountains) to examine than his previous system and, thus, cost more to inspect. 3) He hired us to, first, find the leak, and then repair it. Had he already known the leak location, his bill would have reflected the much lower repair price. The hard part, almost always, is finding the leak/s. 4) We performed a proprietary, permanent, underwater repair of his cracked plastic light niche (inside where the light fixture is housed) using our own acrylic formulation. Acrylic does not break down, ever, in the pool environment. Even better, it chemically “melts” into the plastic light niche material creating a superior bond (preventing further cracking) compared to the normal, short-term epoxy repairs performed by other pool companies. Few companies are very familiar with acrylic let alone using it extensively underwater. 5) Replacing a cracked plastic light niche, as intimated/desired by the customer, runs between $1,100-$1,600 and requires draining the pool and major renovation of the pool shell and adjacent pool deck—by no means a desirable option. We have posted the customer's billing history, including invoices/payments, at [hyperlink removed] to help substantiate our position. We work very, very hard to be the best in our field and feel betrayed by such a malicious portrayal of our work. Thank you for reading this through and forming your own opinion. Respectfully, Marc Bednarzik Founder Aadvanced Leak Detection Inc"