Touchton's Heating & AC
Services we offer
Repair & installation for commercial & residential
Accepted Payment Methods
- CreditCard
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Johnathan from Touchstone showed up after two days of ongoing, but prompt and responsive, phone tag. I had found them on line and their web site stated that they cleaned ducts. I figured better to get guys that also fix ACs as well as clean ducts in case my ducts needed repairs. Mine had not been cleaned in probably over 30 years, as bought this older house about 6 years ago, and we were getting attic smells in the summer and odd rodent smells in the winter. During his visit to figure out what we needed (Duct replacement vs. just cleaning) Johnathan took time to answer questions I had about the smells and educate me that often heater coils give off a dirty sock smell if they are dusty, etc. He taught me a great deal of things about AC systems. Then he went up in the attic and I watched him carefully walk along the vent system to see if there were any holes in the system. He checked the units and stated that the system was in good order but a vent cleaning might still be in order and recommended I also consider having a UV light installed in the unit to kill mold, bacteria, etc. He provided an up front and detailed written estimate. I ended up getting a UV light also installed in my newer AC unit as well.
The cleaner team showed up on time a few days later and used their special vacuum. They opened all the ducts and cleaned them and then sprayed the system with antimicrobial. They installed the UV lights and provided us with the paperwork for the lights (they have to be replaced every year). My wife was at home during this visit and she reported that they were very professional and courteous.
The price paid at the end of the service was unchanged from the estimate (no special added fees that one might expect from the unscrupulous).
Needless to say, when I returned from work that evening I could not believe how wonderfully clean the house air smelled. My wife and I also slept very well without our typical coughing and stuffy noses.
We were impressed and more than likely will also take these guys on as our annual AC care guys. So glad I happened to pick their site. PS: Was not able to log on to Angie's list prior so went the old way...my intuition paid off. Thanks Touchstone...great job!
Licensing
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