Seamans Aqua Clean

About us

Water treatment, iron filters, sulfur removal, pool supplies

Business highlights

Emergency services offered
30 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
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2
0%
1
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Showing 1-1 of 1 reviews
Crystal T.
May 2020
1.0
Just moved here to Live Oak and so far had quite a few issues with the pool cleaning service.. the one time, the pool guys were only here for less than 10 minutes and didn’t even empty the skimmer basket or vacuum the pool... Another day they left the hose running when they left, thank God, I came home earlier than usual, or my whole pool house would have flooded.. Another thing is they DONT COMMUNICATE, AT ALL... I guess that they decided to come out TWICE A WEEK now, and didn’t even communicate this with me. So they just “show up”, when I wasn’t even aware and I WASNT decent on my private pool patio... Needless to say, that was NOT A GOOD EXPERIENCE FOR ME.! This morning, the pool pump wasn’t even turned on, so how could they have properly cleaned the pool..??I’m my experience with pool companies, they always left a checklist of the things that they did, so that I ACTUALLY KNEW what my money was used for... This company, I just have to “guess” what was done... As far as customer service goes, when I had to call them because of the negligent cleaning service that was provided on the prior visit as I stated.. Savannah was VERY FRIENDLY and took charge of the situation immediately... I’m just having a hard time “trusting” the pool cleaners to provide a “thorough” job anymore, as the communication is NOT GOOD, which I believe SHOULD BE, especially when Children are accessing the pool..... ***Since I posted this review, this company had the audacity to call my Husband and threaten to cancel our pool service IF I DONT TAKE DOWN THE REVIEW.... So, a person isn’t allowed to EXPRESS THEIR VIEWS REGARDING THE POOL SERVICE THAT THEY ARE PAYING $250/MONTH FOR...????? I WILL SAY, that they DID have a different set of employees come out AFTER the review, and they stated that our pool filter looked liked it HADNT BEEN CLEANED IN OVER A YEAR...!!! I WAS pleased that they had DIFFERENT EMPLOYEES come to service my pool & I WAS GOING TO EDIT MY REVIEW, BUT,,,,,, the FOLLOWING WEEK they had the SAME EMPLOYEE (that was SUPPOSEDLY FIRED) come out to service my pool AGAIN.......!!! So, needless to say, i was NOT VERY HAPPY.....!!! The following week after this, they JUST STOPPED COMING TO CLEAN MY POOL.... NO PHONE CALL OR ANYTHING, letting us know that they weren’t going to continue service.... I CALLED THEM, and NO ONE RETURNED MY CALL, finally today, I got ahold of them and I spoke with Anna, which ended up hanging up on me (as she had no answers to give me or REASONABLE RESPONSE AS TO WHY THEY JUST STOPPED COMING)...!! I Finally spoke with Jennifer, (who was NOTHING BUT RUDE AND UNPROFESSIONAL)... She stated that “She works for MY HUSBAND, NOT ME” (as HIS NAME WAS ON THE CREDIT CARD USED TO PAY THE BILL.... I have NEVER FELT MORE DISRESPECTED AND BELITTLED BEFORE IN MY ENTIRE LIFE....!!!!! I CANNOT BELIEVE that a company would treat their customers with such IGNORANCE AND DISRESPECT...!!! **the WHOLE fact of the matter is that simply because of my first review, I was basically “PUNISHED” for EXPRESSING MYSELF AND MY THOUGHTS.... and to be STRICTLY TOLD THAT SHE WORKS FOR MY HUSBAND AND NOT ME, was UTTERLY UNPROFESSIONAL AND UNETHICAL....!!! She didn’t even CARE about HOW I FELT about the service that I was PAYING $250/month for..... ALL SHE CARED ABOUT WAS THE REVIEW, which wasn’t even BAD, as I NEVER BADMOUTHED THEM, as a COMPANY, just the 2 employees that were NOT DOING THEIR JOBS.... and I GET PUNISHED....!!!!!! Now my pool has algae, and I had NO TIME TO PREVENT, as I (me AND MY HUSBAND) were NOT NOTIFIED THAT THEY WERE NOT CONTINUING THEIR SERVICE, as THEY JUST QUIT....!!!!!! I have had MANY POOL COMPANIES throughout our 28 YEARS OF MARRIAGE, and NEVER HAVE I EVER EXPERIENCED SUCH RIDICULOUSNESS AND NONCOMMITTAL BUSINESS ETHICS......!!!!! As I stated, I TRIED TO COMMUNICATE BUT ALL SHE CARED ABOUT WAS TELLING ME THAT SHE DOESNT WORK FOR ME, THAT SHE ONLY WORKS FOR MY HUSBAND, (as HIS name was the name that was on the credit card), NOT CARING THAT WE ARE HUSBAND AND WIFE....!!! BOTTOM LINE... VERY UNPROFESSIONAL
$25,000

James W.
Jul 2015
5.0
unknown
Yes, I recommend this pro

Melissa W.
Jun 2015
5.0
unknown
Yes, I recommend this pro
$10,000

Jim S.
Dec 2014
5.0
unknown
Yes, I recommend this pro
$120,000

Sharon S.
Apr 2014
2.0
They were very good when we purchased this equipment. Called them in Dec because we were have problems. Called again in January, Feb and March. They never called back. Found out today 4/1/14 that they no longer sell or service the Kinetico water systems. They could have said that the first time that I called. They only told be that they would have the service person call, which they never did.

Linda C.
Dec 2013
5.0
They explained what was needed to treat the water as I was preparing the pool to be covered for the winter. All I needed was baking soda. I purchased the quantity they suggested. Their prices are always fair and their chemicals are high quality.
Yes, I recommend this pro

Paul T.
Mar 2012
5.0
I took the water filters to them. They told me I could buy them for 5 dollars. They were great. I go to them to get supplies. They help me with any questions I have. They will help you. They will tell you what is wrong with it. They know what they are doing. They know what they are talking about. They explain everything very well.
Yes, I recommend this pro

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Seamans Aqua Clean is currently rated 1.0 overall out of 5.
Monday: Closed Tuesday: Closed Wednesday: Closed Thursday: Closed Friday: Closed Saturday: Closed Sunday: Closed
Seamans Aqua Clean accepts the following forms of payment: CreditCard
Yes, Seamans Aqua Clean offers free project estimates.
No, Seamans Aqua Clean does not offer eco-friendly accreditations.
No, Seamans Aqua Clean does not offer a senior discount.
Yes, Seamans Aqua Clean offers emergency services.
No, Seamans Aqua Clean does not offer warranties.

Contact Information

230 Howard St W, Live Oak, FL 32064

Service Hours

Sunday:Closed
Monday:Closed
Tuesday:Closed
Wednesday:Closed
Thursday:Closed
Friday:Closed
Saturday:Closed
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