GILLETTE'S CITGO INC

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Called and asked if I could get my car looked at, was told to bring it in.  Was quickly diagnosed and problem fixed!  best auto repair shop ever!  I have multiple vehicles that have had work done at this shop.  Always great fast reasonable priced service!  Highly recommended to all vehicle owners!  My Camaro running better than ever before, thanks to these great mechanics!

Took the vehicle another well known service center in town for a thermostat replacement, timing belt replacement, and water pump replacement plus install new plugs, wires and coils, after they told me these items were worn out.  Upon picking up the vehicle the check engine light remained on and after three return trips the service manager replied that the car had a bad computer or "something".  The car also ran rough . Service manager insisted they did everything "by the book", and I should learn to like it as the car is ten years old.  With only 130,000 + - miles on it  I looked here on Angie's list and saw the good rating, so I took it to Bobby Gillette and explained the problem. To make a longer story shorter after an examination he determined that the computer was never cleared of error messages, the timing belt incorrectly installed and the thermostat was never replaced even after I paid for all these services. Bobby replaced the bad part, redid the timing belt, adjuster and tensioner, installed a new thermostat and cooling fluid., cleared the computer and checked for any,other problems, found none, thus the vehicle was ready to go.  All of his work done in professional manner, the car was returned clean and running like the day we bought it. Pricing was very reasonable, the job very well done, I'd recommend him to anyone and everyone.  Bobby knows his business, treats you well, charges fair prices and speaks the truth.  A service center you can trust.

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Works great! Experiencing no problems since repairs were done. What more could you ask for.

Catalytic Converter

I have been going to bobbys for years. he is very honest and charges a very fair rate, sometimes too fair! he stays busy and that should speak volumes about his business. A+++ service.

At the time of the last visit, Bobbie, the owner of Gillette's' Citgo, made time in his very busy, day before the Memorial Day weekend, to replace the two water hoses in our car. Two days before, we had been in a town 30 miles away at a doctor's appt. and on the way back suffered water pouring out of the hoses and the engine overheating. We were able to pull into the parking lot of a business on the trip home and wait for almost an hour for the engine to cool off enough. A salesperson from a vehicle part store in Lake City, FL told us what part(s) we needed and when he found we lived in Live Oak, FL, told us who specifically to ask for in the Live Oak, FL store for the best help. When we were able to renew our trip, we made only 5 more miles down the road before having to let the engine cool off again and add more water., The final stop was 3 miles farther down the road.. My husband called Bobbie and Bobbie came out himself in less than an hour with the tools we needed to repair the hoses enough to get home. My husband purchased the parts as he was going to do the replacement himself. However, when he went back to Gillette's Citgo on May 25th to return the tools (without having yet made the repair), Bobbie went out of his way to gently but firmly insist that he himself do the replacement right there and then. Bobbie stated he had planned to do the replacement himself all along. He is a gentleman enough to let his customers do their own repairs if they so choose. .My husband and I are physically disabled and this repair would have caused great pain and problems for my husband, so I am greatly appreciative of Bobbie's quiet but firm insistence. This is the way he treats all of his customers. We have done business here for the last 20 years. Gillette's Citgo will go to almost any lengths to get the part(s) you need, work around your schedule for working on your vehicle, and has allowed us to drop the cars/truck off and pick them up after hours (even if the business was closed). He bends his own exhaust pipes and will easily refer you to a reputable local business if you need something for or completed on your vehicle that he does not do.