
Flooring Pro Services
About us
Welcome to Foundation Plus Services, Inc.! We are known as Flooring Pro Services. We are committed to exceeding your expectations. As experts, we will handle your needs with the high quality expertise that your home or business deserves. We offer competitive prices and customer satisfaction is our number one priority. Call us now! We offer FREE estimates.
Business highlights
Services we offer
Engineered hardwood floors and stairs Installations, Laminate Flooring Installations, Local Company, Local Members of the Valrico FishHawk Chamber of Commerce, Luxury Vinyl Plank Flooring Installations
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
5% | ||
0% | ||
1% | ||
1% |
Filter reviews by service
"We would like to genuinely acknowledge our mistake and express our sincere regret and offer Mr. & Mrs Hicks an apology. We apologize for any inconvenience & frustration caused by this situation but our intentions were always to adjust the bill accordingly. The customer hired us and we did complete the project. The invoice even has updates needed as the customer has not paid in full yet. We tried to explain to the customer that the baseboards delivered were left outside and were damaged by rain. As the flooring company hired - we were in charge of receiving the baseboards and signed off on them. We accept the responsibility of them being wet. Our mistake was to not inform the customer what happened the day they were damaged by rain water. We used what was good and discarded the rest with intentions of replacing the customers materials. It was very difficult to explain to the customer what happened in person once he found that the rest of the baseboards were not there. He ordered 700 Linear ft of baseboards and we installed 350 linear feet of the 700 linear feet. We then went and purchased the missing baseboards since it was our fault and delivered his remaining baseboards the same day we finished. We delivered to him 24 pieces of 16 foot long baseboards equalling 384 Linear ft of baseboards. Customer's full bill was: $16,317.00 and he paid: $9,280. The customer's invoice shows a balance due of: $7,037.00. This does not include the baseboards materials because this issue happened the day we finished and have yet been able to speak with the customer in order to adjust the invoice to reflect materials. It was difficult to speak with the customer as he was extremely upset because the issue was not explained to him right when the incident happened. We completely understand and we are happy to discuss the full bill with the customer or you (Angi's) to be able to resolve the customer's discontent."
". I?m so sorry that you have this opinion. After visiting your property twice and completing the proper inspection of the installed product from about 2 years ago we can see and have already offered the appropriate solutions to removing the installed product to see if you have had alternate damages caused by the previous renters. We are more than happy to assist moving forward in the manner in which you decide to move forward with appropriate removal and repairs. Happy to help how ever you decide. Thank you for thinking of us for this inspection/possible repair."
"Thank You Stanley. We appreciate you."
"Thank you very much. It was a pleasure working with you."
"Dalma, thank you! It was a pleasure working for you. Enjoy the new floors!"
"Thank you Phillip. It was a pleasure working for you."
"Thank you Franco. It was a pleasure working with you. Enjoy !"
"Thank you Ryan. It was a pleasure working with you."
"Thank you, Pablo. We appreciate your trust in us with your floors. Enjoy the new floors!"
"Thank you Jon, It was an absolute pleasure working with you and your family. Enjoy the new floors!"
"Helene! Thank you very much we appreciate you shopping local."
"Thank you for taking the time to give us a review, as a small business it means the world to us."
"Thank you very much for taking the time to give us such a nice review. As a small local business it means the world to us."
"We appreciate you Rebecca and for trusting us with your floors not once but twice!"
"Thank you very much for this review."
"Thank you kindly for taking your time give us a great review! We appreciate you."
"Thank you very much, we appreciate the opportunity to work with you."
"Thank you Ubi! We are happy to bring you the best service."
"Thank you for taking the time to write such a nice review."
"Thank you for taking the time to review us online."
"Thank you kindly for taking the time to write a review. It was a pleasure working with you."
"Thank you. It was a pleasure."
"Thank you, Julie, for your kind words. We are so happy with the outcome of your project. Thank you again and it was an absolute pleasure working with you."
"Thank you kindly for your kind words. We are so glad you liked the work. Enjoy those new floors."
"Daryl and Family, thank you for your very kind words! It was an absolute pleasure working with you. We appreciate your reviews and we hope to be of service in the future. We work really hard to have the best customer service for our customers and we are glad it shows. Have a great week! Thank you again."
Licensing
State Contractor License Requirements
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