Cicarelli Services

"Dear {removed member name}, Firstly, let me apologize for the delay in responding as this review was just brought to my attention. I would also like to apologize for your experience on your tree service; however, there does seem to be a misunderstanding regarding the company that performed your work. You contracted your tree service through Akryt Property Maintenance, not Cicarelli Services. Joe Cicarelli, owner of Cicarelli Services, used to be an employee of Akryt Property Maintenance and was continuing to work for them part-time while growing Cicarelli Services. Joe was present on this job and provided you with a flyer on our Spring Cleaning Pressure Wash Special and gave you an estimate on the cleaning of your pool cage and whole home. Cicarelli Services specializes in Pressure Washing and Low Pressure Roof Cleaning, and although we can do tree trimming, we are in no way licensed to apply fertilizer. We have brought this matter to the attention of John DeFranco, owner of Akryt Property Maintenance and we are confident that he is willing to rectify the problem. He can be reached directly at (239) 265-8937. We have also been informed that the representative Vinnie that you dealt with has since been terminated from Akryt Property Maintenance. As a young company, our business thrives on word of mouth and consumer feedback such as yours. We would like the opportunity to restore your faith in Cicarelli Services and earn your good rating. Please contact us directly if we can offer you discounted services in an effort to assure you of the lack of association with the poor performance you previously received. Respectfully Submitted, Holly Cicarelli Customer Care (239) 878-1229"