Trying To Think Handyman Services

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"Went to remove vanity and mirror, couldn't do it because water shut off valves would not budge. Lost a days work. Plumber replaced valves she called me to remove vanity and mirror. She was not there, her elderly father, conducting Jewish religious services was there. She never showed up. She called me to install new vanity saying she would be there, she was not there. Her elderly father, conducting religious services was there. New vanity was in bathroom with porcelain sink on top. I took the porcelain sink off and gently sat it down on floor in hallway outside bathroom. Walked back into the bathroom. A minute later I heard a noise, walked back into the hall and both sides of the sink were broken. The sink was fine when I sat it there. Could be sink had hairline fracture that occurred in shipping. The elderly man called his daughter Ms. [Member Name Removed], she came right away. I apologized several times. She said she was going to home depot to find another sink. A young teenager showed her on a laptop sinks that would fit the vanity. Price range around 100.00. We went outside, I apologized, offered to help in any way, she says nothing and walks in the house closing door. I left, she never calls but within an hour I get this review on my business. She never paid me anything. I lost two days work. I do not know how or why her sink broke after I sat it in the hallway. I apologized several times. Things happen beyond our control, things break. Some things you buy are defective. I am professional and well liked by many customers, I have plenty of reviews that indicate the opposite of this review. I am professional, honest, courteous, and fair. Sometimes you have bad days, sometimes everything seems to go wrong, and sometimes no matter what you do, you can't fix it. If you are looking for a perfect handyman, keep looking. Thank You."

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"When I arrived at Mrs. Johnsons she told me to sit at the table and asked if I would like a bowl of soup. She also had a bowl of soup. I spent 10 minutes eating the bowl of soup while we put together clamps that went to the dome she wanted to place over her above ground pool. The project required 3 people to put up the dome which is why she had her neighbor assist. Assembling the parts was very simple, however; putting up the dome with 3 people (myself, Mrs. [Member Name Removed], and her neighbor) was a challenge. We spent 5 hours finally getting all the poles up and then her neighbor took one of the poles off and it all fell down. Then it started raining. I came back Monday and we spent another 5 hours putting up the dome and it was not because we did not know what we were doing or that I didn't know what I was doing, Putting it together was simple- attaching it to the pool was challenging for all 3 of us. The reason it was a challenge is because the dome was not made for her particular pool. We were unable to tighten clamps onto the pool because the clamps were too big for her pool and the spacing of the poles did not match her particular pool. Once we got the vinyl cover over the dome we had to tie it down. Myself and Mrs. [Member Name Removed] worked together tying it down about 70% of the way. I had to leave to another appointment. I offered to come back and finish tying it down and she insisted that she could do the rest. The pool dome was so poorly manufactured we had to tape all of the poles together with duct tape. I only charged her 150.00 for 10 hours of my time because I felt bad for her and she was a nice lady. I knew exactly what I was doing, I was very professional, and I worked very hard helping Mrs. [Member Name Removed] attach the poorly manufactured dome to her above ground pool. I am saddened by Mrs. [Member Name Removed]'s review and especially giving me bad marks for spending 10 minutes eating a bowl of soup which she offered me when I first arrived. The completion date was Monday 9/16/2019 and not 9/22/2019."

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