Pannells Installation LLC

I am pretty sure that Joe Pannell and his company, Pannell's Installation, care more about larger commercial projects than residential ones, so don't be surprised if you are a small customer and are not treated fairly. My wife and I were very poorly treated and disrespected without any good explanation. Our project kept getting rescheduled and pushed back, probably because Joe wanted to prioritize his other larger projects and complete them first before resuming ours. He would show up a couple days here and there, and then we wouldn't hear from him for 3-4 weeks at a time. This took place over 4 months and after taking 2/3 of our project money. We hired him to demo and install/paint/trim 20 residential interior doors. Many of the doors would not close properly and were not cut to the right size. All the doors were hung, painted and partially trimmed out, but none of the doors were fully done after 4 months. We ended up going a different direction and hiring another contractor to redo most of the work, to fix many of the problems and to actually complete the job. The new contractor finished up in 1 week. This project should have taken 2-3 weeks at most, not 4-5 months.