BathMasters is a division of Kitchen & Bath Design Studio. We are a full service renovation company specializing in kitchens and Bathrooms, tub-to-shower conversions, custom tile installations and solid surface tub and shower surrounds. We are a fully insured Residential Contractor as well as licensed plumbers and electricians. We specialize in single family homes and condos as well. We have been in business since 2003 and are experts at what we do! BathMasters is a member of the NKBA (National Kitchen & Bath Assn) and is a Certified Aging in Place contractor. CAPS certification is from National Assn of Home Builders
FL that displays more than a dozen bathroom displays as well as hundreds of product samples to make designing your project a breeze. BathMasters is a division of Kitchen & Bath Design Studio., We offer full service bathroom remodeling, custom tile installation, easy to clean, solid surfacing systems for the tub and shower surrounds. We provide our customers a showroom located just inside the Gulf of Bay in Clearwater, tub to shower conversions. We also offer the latest grout-free
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Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
5% | ||
5% | ||
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"Thank you for taking the time to write a review. We will review your project and see where it went off the rails and get to the bottom of it so we can improve our systems for future customers. Per the information above, the bulk of this work was performed early in 2022. As a company, we have been very focused on hiring additional installers and it has been a difficult time for our industry over the last couple years. Based on an internal analysis, we realized that our company vehicles were a huge incentive for quality tradesman to join our team so we doubled down and purchased an additional 25 vans and cars starting mid 2022; purchasing them up and down the east coast because supply chain issues have really caused delays for vehicles as well. We have gradually added these starting in about April and waiting for the last 2 to get signage put on and be put into use. During these last 6 months, with the help of these additional vehicles, we have been able to add about 10 more fully tested, back-ground checks and drug-screened installation staff to our company. This is helping us complete jobs faster moving forward. This is just an example of one handling of many we are doing to improve the company. Sorry you didn't receive the level of service you were expecting."
"Thank you, [Member Name Removed]! What a great review. I really appreciate it. I'm glad you were happy with your project and will pass your accolades along to the rest of the team!"
"Thanks so much, [Member Name Removed]!"
"Thank you so much, [Member Name Removed]!"
"Thank you so much for the excellent review, [Member Name Removed]! I'll be sure to share it with the whole team."
"Thank you very much for your kind words. I will share this with the entire team. We look forward to working with you again in the future."
"Wow. Thanks for your kind words. I will share them with the entire team and we look forward to helping with your next project. Thanks for taking the time to write this review. We really appreciate it!!"
"Thanks for taking the time to do a review. I will be sure to share your kind words with everyone who worked on your project. We look forward to doing your next project as well."
"More information may be useful. Regarding the tile installation, our 15 year veteran tile installer on staff had a family emergency involving his wife and 2 young boys that occurred at his sister-in-laws house in Nevada while his family was visiting. He had to drop everything and handle this family emergency (first time he has caused us a delay in 15 years). Everything turned out ok but this is why we rushed to fill the void with a fully licensed and "recommended" tile subcontractor who turned out to be much less than we expected. Aaron is a partner in the company and profusely apologized and even gave a credit at the jobs completion. We probably should have offered more details at the time but were trying to handle it in the best way possible which in the end we believe we accomplished. I hereby offer my personal apology for the delay/trouble caused. Greg Norman, Founder"
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