APSCO Appliance - Service & Parts Dept
About us
In business since 1972, locally owned and operated. We sell major household appliances (refrigerators, dishwashers, ranges, stoves, wall ovens, cooktops, microwaves, washers, dryers and more). In addition, we also offer Factory Authorized Service and Parts for major household appliances for the major brands. Our service technicians are employees, not subs. For repair service, cost varies and is determined by the job. Service charge for estimate will only apply if repairs are not done.
Business highlights
Services we offer
Major Appliance Sales AND Service/Repair of refrigerators, cooktops, dishwashers, dryers and more. Our service technicians are APSCO employees and are not subcontracted for or from any other company. In addition, hoods, over-the-range microwaves, ranges, stoves, they are all Factory Trained and Authorized by the manufacturer. We also have a parts department for the do-it-yourself types., wall ovens, washers
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 8% | ||
| 2% | ||
| 3% | ||
| 11% |
"Hello [Member Info Removed], Thank you again for speaking with me yesterday about the experience you had with our service department. Although we never like to hear that one of our customers had a negative experience, we do appreciate your bringing this to our attention and giving us the opportunity to make things right. As we discussed yesterday, one of our service techs will be out there today to look at both your washer and dryer, and I have given him the background information regarding the issues you're having with the washer/dryer doors. Please feel free to call me directly any time. And again, thank you for taking the time to give us your feedback. It will only serve to help us improve. - Laura Greco, Operations Manager"
It seems that since Laura Greco has taken over the management of the company things have really gone down hill. She is very rude as is the technicians that work for her.
The technician is right, they just don't have enough training for the new computer age appliances.
It is no wonder their appliance sales store went bankrupt.
Returned to Largo store, only to be informed that Apsco was no longer responsible for refunds. Turns out that Apsco has similar problems with a number of vendors and/or customers, and had now filed for Chapter 11 bankruptcy, Apparently, any refund, if ever, is now a mater for the courts.
Not convinced that the missing refund will ever be recovered. Simply feel cheated.
Note: Apsco will continue to remain in business at all locations, and the Chapter 11 filing is merely an attempt to eliminate or reduce obligations and debts to vendors and customers.
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The next thing was the dishwasher door would not close. This had to be handled by GE as the salesperson for APSCO said they were short of help.
The next thing was the freezer started making a loud noise. APSCO did send out a person who was in training and he did not know what was wrong. They had to send someone else out. He ordered parts but when he came back to install the new parts decided he would have to tear the whole freezer apart. We did not realize it but after he left the freezer was not working at all. This was over a weekend so by the time we realized it all of the food had spoiled.
The next thing is they discovered that the dishwasher was leaking. It had been damaged and there was a hole in the back of it. By the time they discovered this it had already ruined the wall behind it. This is on an island so is right out in the open and very visible. After some time Laura Greco did send over a handyman to repair the wall. The handyman was terrible and absolutely did not know how to repair it. Several attempts were made to get someone from APSCO to come and look at the bungled job but with no success. I finally had to hire a contractor myself to get the wall repaired correctly. So far APSCO has not payed and will not even respond.
"Hello [member name removed], We are sorry to hear that you are unhappy with the service you received from our service department and apologize for the inconvenience. Although we have had a recent change regarding GE warranty service, that would not apply to purchases made before that change was implemented. And that change was just made this year and in those cases, we do let the customer know at the time of the sale and it is noted on their receipt. However, because your dryer was purchased well before the change, your dryer should have been serviced. Again, we apologize for the error and the inconvenience. We are trying to located your invoice, but we have so many with the last name [member name removed], but none around August 2013 with the first name [member name removed]. Could it be under another first name? Or it would actually be easier to pull up your invoice with your phone number. Would you be able to email that to [email protected] so we could better look into this for you? Thank you."
Licensing
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FAQ
Contact Information
2905 E Bay Dr, Largo, FL 33771
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