American Door Company

THEY CAME OUT TO MEASURE FOR THE NEW DOOR IN A COUPLE OF DAYS OF CALLING THEM. THEN IT TOOK A LOT OF PHONE CALLS TO GET THEM TO COME OUT AND INSTALL THE NEW DOOR. THEY PROMISED TO COME THREE TIMES BEFORE THEY DID SHOW UP TO DO THE INSTALL. I WOULD NOT USE THIS COMPANY AGAIN BECAUSE YOU CANNOT COUNT ON THEM TO SHOW UP AND DO THE WORK!!

My automatic garage door had caught on something on a top shelf in my garage, which caused undue stress on the motor, which in turn caused an internal part to be damaged, and caused the chains and pulley's to come off. I checked angieslist and called a couple of places that were recommended but Kurt with American Door Company responded quickly and came right out. He examined the situation and within a few minutes he had diagnosed the problem and let me know how much it would cost and how much time it would take. It all seemed reasonable to me and he went to work. I went inside to continue preparing dinner, and within about 45 minutes he had completed the job and was already cleaning up. What I really liked was that I asked him about completely replacing the garage doors, and instead of jumping on the opportunity to make a sale, he advised that I really didn't need new doors, but that a little extra maintenance would keep my current doors operating for many years to come. I appreciated that advice and asked him to give me a bid on the maintenance, which he sent me by email a few days later. No pressure - no awkwardness - just good service at a reasonable price!

My garage door wouldn't close. I called American Door for a free estimate and they came out and quickly figured out the issue and fixed me issue at no charge. They pointed out if it happens again, it should be repaired and laid out the cost which seems quite reasonable. They were very responsive and professional. Will be calling them for all future needs.