We have a small family run business in Pinellas county for 30 years. We not only carry better lines of tile, we also manufacture our own lines of tile and tile art to your custom colors and styles. Ask about Angie's List discount.
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"WE HAVE NEVER MET THIS PERSON. PLEASE REMOVE THIS REVIEW AS IT IS AN UNWARRANTED ATTACK ON OUR BUSINESS. WE NEVER HAD ANY CONTACT WITH THIS INDIVIDUAL."
"I only wish Miss [member name removed] would have brought these issues up to us in a more timely matter. Four and a half years later and this is the first I've heard of this complaint. This is also the first I've had a bad review EVER....after more than thirty years in the tile business. I'm sorry that Miss[member name removed] did not come to me directly instead of me finding a bad review, here on this forum. The issue of the customer renting another abode was not an issue at the time of construction. After 4 and a half years the details of this job are a bit sketchy, but from what I can remember, 1- The carrara marble counter top was exactly what the customer ordered and was properly sealed. 2- The under mount sink was installed with silicone exactly how every under mount sink is installed. 3- The shower head was installed at a standard height. 4- The window in question was improperly installed prior to this phase of construction and yes it did get pushed out in the removal process, as well as brought to the customers' attention and repaired while we were on the job. 5- Workers working late... When there is no one occupying a residence, it is not unusual if something is waiting for dry time to go back in the evening and touch up of check on progress. 6- Did things take longer than anticipated.. probably! This was a remodel of a 1931 house, things are bound to go wrong when disturbed. 7- As far as cracked grout, The house is a 1931 bungalow, The tile had close joints.... house shifts / joints crack. 8- All of our removal was done with drop cloths on the floor and all heavy material was done with inflated tires which do not scratch. 9- We did offer to replace the small statue that was damaged. I have not nor would I ever take advantage of anybody! Man, woman or child, It's not in my DNA. I just wouldn't do it for all the tea in China. Ask any of my thousands of customers. I would rather the customer come out on top than myself. I'm sorry Miss [member name removed] had such a bad experience, I only wish she would have brought this up to me sooner. Ed Agape' Tile Works"
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