Professional bed bug, termite, and general household pest management solutions is our specialized area of expertise. With over 30+ years pest control experience, on-going extensive training initiatives and continuing education, our team is able to stay on top of the latest methodologies and technology available which continue to make us the best in the industry. At FL Bed Bug, Termite & Pest Experts, we pride ourselves on being the trusted preferred extermination company for many residential and commercial clients. We set ourselves apart from the competition and are well known for our unmatched knowledge, innovative technology and excellent customer service.
Bed Bug Extermination Services, Bed Bug Heat Treatment, Chemical Free Bed Bug Treatment, Pest Control Services
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Number of Stars | Image of Distribution | Number of Ratings |
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"Hello [Member Name Removed], this is Angel. I'm not really sure why you put up this review. I spoke to you just yesterday and you told me you haven't seen a bug yet. How did it go to a full blown infestation overnight if yesterday you hadn't seen an insect yet? Furthermore, the service we performed for you was Feb 2021, the warranty you signed for in your agreement was 60 days. In November 2021 you called stating you were infested again. We sent a technician out and after complete inspection of your home it was determined there were no insects in your home. You were not satisfied with that answer so the next day I personally came to your home to inspect and also found nothing, not a single sign of any evidence. That was the last of our conversation until now. I understand you feel like we missed the mark but as I stated to you over the phone. If we missed the mark in Feb, by the time November came, you would have had hundreds of bed bugs all over your home. Again as previously stated, not one sign was found in your home of bed bugs. It is now May of 2022 and you now live in another state. I have offered to assist you with finding someone to inspect your home as a courtesy to you. But I will not allow someone to not tell the entire truth and make us look as if we did less than the best heat treatment by the book. I am sorry if you feel the way you do but, the truth is the truth and even if you review us poorly the truth should still be told about the entire situation period. Thank you for your patronage and hope you find an answer to whatever it is that is befalling you now. Angel Lead Technician"
"Thank you for your kind words Glad we could help you and your family"
Moving into a new apartment and finding bedbugs was a horrible experience, however working with Florida Bedbug Experts was actually the best experience I have ever had working with a service provider. I was blown away with the level of service that Lead Technician Angel Rivera provided. He treated me like a good friend rather than a day to day customer. He was always available to answer my questions, even after hours. I was very worried about the whole situation but because of Angel's knowledge and customer service and willingness to answer the phone whenever I called I quickly calmed down. I realized I selected the correct company to solve this problem, I have the utmost confidence in their work and will recommend them to anyone.
"Thank you for your kind words.... But what this message doesn't reflect is that in this specific situation, there was a re-infestation brought in from a traveling guest in the house. After careful inspection we found that person's belongings to have been kept in a suitcase and that suitcase was where all these insects came from. When we arrived for the warranty work we discovered that the person who was not visiting during the time of the treatment, had a suitcase from his travels he had brought into this particular room and these insects had migrated from suitcase to the bed. We found live insects in his suitcase which had been removed to the garage and we then proceeded to heat the infected areas. This was not an issue that we missed due to lack of diligence during treatment..... It was a visitor from out of town. Bringing to the home some unwanted guests. Thank you for allowing me to make your home safe again."
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