Cool Edge, Inc.

Chris, at Cool Edge, did a very professional job diagnosing and resolving a difficult situation with our air handler. His experience and knowledge was key to getting our system up and running efficiently. We do not hesitate to recommend Cool Edge.

They had an opening and came sooner than expected and got our AC serviced so it would stop shutting off. Very quick, very friendly.

Chris and his team at Cool Edge Heating, AC and Appliance consistently deliver exceptional service. They’re always punctual, professional, and friendly upon arrival. During a recent routine maintenance visit, the compressor fan failed mid-checkout. Chris immediately sourced the replacement part and had our system back up and running before considering the job complete—true dedication to customer care. We’ve relied on Cool Edge for years, from keeping our old “dinosaur” of a heat pump alive to installing a brand-new system and maintaining it to ensure peak performance. Their expertise and reliability have earned our full trust. I highly recommend Cool Edge Inc to anyone needing expert maintenance on an existing system or looking for a seamless new installation. You won’t find a more responsive or dependable team.

Cool Edge maintenances our Bryant central A/C unit and has installed a mini split a/c system in our bedroom that they also maintain. They call to remind us maintenance is due and come out to check on all the equipment. When a previous company we had tried to sell me on this maintenance program, I kind of felt like it was just a sales pitch to continue to get more money out of our pockets and I didn’t think it was worth it. I changed my filters regularly. I sprayed the outside fins down to clean dust and debris from like the lawn mower and I figured I was doing enough. After we had Chris install the mini split to keep the bedroom cold as a meat locker at night, we decided to take up maintenance with them as well. We had some issues that fell under the warranty so fortunately we only had to pay labor charges which were reasonable. I think the proactive approach for the maintenance will extend the life of the a/c systems saving us from having to buy a whole new unit sooner. $$$$

All I have to say about Cool Edge Inc. is that this is the most EXCELLENT SERVICE and PROFESSIONALISM I have ever received. I will make it my business to refer this company to any person or businesses I encounter. Mr. Fernandez and Mr. Drew were fantastic ********** 10 Stars

They were very professional and promptly took care of the removal and replacement of our central A/C system. We have used them over the years for maintenance and repairs. Great experiences with Cool Edge and Kassel’s for 20 years, on our Odessa and Westchase properties.

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Josh came out with his technician Laurent and spent a lot of time and care diagnosing several possibilities of what was causing my issues. I now have a few avenues I can explore as I decide to replace or repair! I highly recommend Cool Edge!

I was very happy with the job Cool Edge s work and service. The compressor in my heat pump had stopped working and the unit was not heating the air that was coming out of the system. There was an issue with the warranty and the dealer would not cover the replacement part. Josh reached out to the dealer to see if they would cover the part anyway, but they said no so I would need to pay for them. I had decided to replace the compressor myself, but I believed some complications could arise that might be difficult in the process. Josh agreed to work with me on the price and assured me that they would get the system fixed correctly. I trusted them and they scheduled the repair the next day I was available. They swapped out the compressor but also found a couple other issues which they fixed for me at no additional cost. My system is working better than it ever has. I am grateful for the job they did, and I would recommend them without hesitation for your HVAC needs.

Outstanding customer service and went the extra mile to help.

Honest

Completely satisfied with the work done.

Josh was excellent! He was very up front, honest, and explained all the options for my A/C problem. I even looked into another option connected to the Pace program and he was kind enough to send me links to online educational materials for that program (something his company doesn't even work with). I don't find too many businesses these days that are so kind and honest like Cool Edge. Every single technician that came to the house to evaluate, report, and actually do the removal and installation of a new unit were absolutely wonderful to work with, bar none! I highly recommend this team for all your A/C and Heating needs. They're staying on as first place to call!

I am very happy with the quality of service a received the job was professionally installed neat and tidy. A very reputable company that are very accommodating and honest.

They were awesome and very friendly

Josh and Chris were prompt and did a great job identifying my problem and addressing it. They took time to explain the trouble spots and confirmed that all related equipment was functioning properly. I would highly recommend Cool Edge.

Great