Terminix

This is one pest control company to stay far away from. I have been trying to collect money for damages for months and the check is always in the mail?? Fred Holt, Manager at the Winter Haven Office agreed to the damages and said they would pay for the plants, he has done nothing but blow smoke and has been an unbelievable pain in the a-- to work and communicate with. He is trying his best to NOT pay for landscape damages his company did to newly landscaped property. I will have to take other action against this company. They will not get away without paying for the damages they did. They also let this house be eaten by drywood termites for almost 20 years. My Great Aunt (98 years old) had an annual contract for all those years and the losers never found the drywood termites because they rarely, if ever inspected her home the way it was supposed to be inspected. They thought they could take advantage of an elderly woman, and they did. She trusted them to do they're job. After she passed away all the damage was discovered. There are tens of thousands of dollars in damage which two other pest control companies told us termites had been active for about 20 years in this home!! This is a horrible company, who just takes your money then leaves your largest investment, your home, to be destroyed by their incompetence and laziness. Her contract was not transferrable or I would have sued their pants off. I will not quit fighting this company for the small amount of landscaping damage they did ($112.00) it is the principle of it at this point and their unethical business tactics to and elderly woman. Terminix is not to be trusted!!

the actual service was completed satisfactorily. their biz administration is a nightmare. how can you run a company this way?? they show up unannounced, they don't show up when they re scheduled, their main office has the phone skills of a 4 year old.

Unclear whether the Terminix I had was "of Newburgh," since when you call you get into a nationwide system. Required annual contract, smelled wrong at the time, now I know better. Several visits by various staffers, some came as promised and some not at all. Problem is not solved.

Could never get them to actually show up. Had an appointment scheduled for a Wednesday afternoon after hearing some noise in a wall and no one ever showed. Called up and found out my appointment was moved to Thursday afternoon without my knowledge. The supervisor I spoke to said she made a note on my file and promised someone would be there on Thursday. Well, Thursday afternoon no one showed up again. Called again and found my appointment was moved to Friday morning  once again without my knowledge. They couldn't get anyone out on Thursday so I cancelled my service, since I didn't really want to be stood up again on Friday morning. No one on the phone seemed to know why appointments were being rescheduled without notice to the customer and never even offered anything to make up for the scheduling incompetence. I would encourage others to avoid Terminix so their time isn't wasted like mine was.

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We had to call them back to kill more spiders.

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It went well, I would recommend them.

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They always come when we need them. Anytime I've needed anything unusual while they are there, they do anything they can to accommodate me. I would like them to allow their technicians to work on problems that are on a second story. We have a three story wooden house and they won't go up and deal with bee nests we have up high. I have to call another exterminator to take care of that issue.

We are very pleased with them! We find the pricing to be fair and very comparable. We had a service previous to using them. We had a problem with mostly carpenter ants since moving into our home 40 years ago and since using Terminix the problem has been eliminated.

I have been with Terminix for at least 5 years! They could make sure I'm here when I'm coming. I would also like them to spray inside as well and check for rodents.

We are very pleased with their service. We have had them for many years, at least 20 years now! They are keeping us free of termites! They come whenever we want them to between services and they always call ahead to give us a time frame.

We have been hiring them since the mid-1980's. Staying with them provides a guarantee. Everything is fine!

This evaluation is for my vacation house in Sharpsburg, GA. Do not have Terminex servoce in NY.

This evaluation is for my vacation house in Sharpsburg, GA.  Do not have Terminex servoce in NY.

They kept re-sending a yearly bill over the course 2-3 years when I was never customer. I would send the bill back and say I was never a customer. I work from home and I know they never came out. I eventually got them to stop sending the bill, but they should have resolved this the first year it happened. Their quality of work may be fine, but I never hired them.