GILILEO ROOFING OF LAKELAND INC
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 22% | ||
| 0% | ||
| 11% | ||
| 33% |
Originally, we called Gilileo Roofing to give us an estimate on some soffit repair. Their estimate was $1250. We agreed to that so they came out that week. However, they found that our lanai roof was leaking and needed to be replaced. Also, we were getting water dripping into our lanai from the adjacent garage roof so that had to fixed. The next estimate entailed more soffit repair, a new rubber flat roof, four new skylights, and roof drainage repair over the garage. That estimate was $4550 which we agreed to. Mr. Gilileo asked for the check for the original repair work which we gave him that day. The workers came out that week. The roof repair worker had to come back after his first repair did not work. The carpenter who fixed the soffit left off trim. He also did not seal or caulk or paint the new soffit. This was not addressed in the contract. The work crew came out and put up a new flat roof the following week but they left the existing skylights in. A day later Mr. Gilileo called and asked for the final paycheck telling us that the skylights would be in that week sometime. That was on April 7, 2014. Since then we have made numerous calls to them and were told that they weren't in yet. On June 20, I called Mr. Gilileo to once again inquire about the skylights. I was told that they had just come in and they would install them the following Monday or Tuesday. We waited all the next week - nothing was done, no phone calls explaining delay. I called again on June 30 and was told by Mr. Gilileo that something came up last week but they would definitely come out this week and install them. Nothing was done that week, no phone calls of explanation. My last phone call was on July 10. I talked to a secretary(?) who didn't know anything about the situation but said she would look into it and get back to us that day or the next. It is now July 16 and we have not heard from her or Mr. Gilileo.
I would NEVER EVER use this company again!!! There was no level of professionalism, no communication, no explanations of delays, and I am guessing that the skylights never came in at all!!
At this point, we would just like our $600 back that we paid for the new skylights. Mr. Gilileo has made no attempt to communicate with us at all to offer any explanation for this delay!Licensing
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