Steve was slow to respond and kept wanting to add work to the job. The guy he had so the work was polite and worked hard, his tile work was crooked and he use way too much grout. I had to use a razor to clean the excess grout off the tub and atrighten the lines. Grout was pour down my drains clogging them up as well. I would not hire this company to do any work. Steve was ride after the job and just walked in my house without knocking.