The Factory Sew Vac LLC

Sewing Machine Repair, Vacuum Cleaners, Locksmiths

About us

Jeff & Christe Momot are Factory Trained Owners with knowledge and expertise in all makes and models of vacuum cleaners and sewing machines. Jeff is also very knowledgeable with industrial sewing machines and sergers! Jeff’s story started on Nov. 2, 1994 as a part time janitor. After one day of seeing Jeff’s potential, he was promoted to full time and took over the vacuum department. Since then, Jeff has become a certified factory trained technician in Baby Lock and Husqvarna Viking and repairs all makes and models. ​ Jeff took ownership of The Factory Sew-Vac Jan. 1, 2016. He takes pride in the outstanding customer service that he and The Factory Sew-Vac have been providing for over 39 years. When you visit the South Florida store you instantly feel the warm inviting family atmosphere that the staff creates. Although Jeff is available most days at the shop, you can also find him around the community sharing time with his family and friends. Additional contact name- Christe Momot

Business highlights

47 years of trusted experience
Emergency Services Offered

Services we offer

Residential, Commercial & Industrial Vacuum Cleaners, Baby Lock, Home Sewing Machines, & Bagless Vacuums.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.36 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
17%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
4.0
professionalism
4.3
responsiveness
3.8
punctuality
3.8
Showing 1-6 of 6 reviews

Christine T.
04/2015
2.0
sewing machine repair, vacuum cleaners
  + 0 more
unknown
Description of Work: I took my dyson vacuum cleaner in to have a new hose put on and have the machine cleaned. I was told the rep would be in the next day with the hose. It turned out he did not have it and I had wait approx 2 weeks.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$120

Response from The Factory Sew Vac LLC
Hi [Member Name Removed], Since this was in 2015, so much has changed. New owners, better customer service, better service. I apologize for the experience you had in the past. We hope now that you know that it has changed ownership, that has better customer service, you will give us another chance. Hope to see you soon. Thanks! Jeff and Christe

Mary Pat P.
12/2014
5.0
sewing machine repair
  + -1 more
The service was good. He was prompt and completed the repair in the time he said he would. I would recommend them.
Description of Work: My sewing machine broke down and they repaired it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from The Factory Sew Vac LLC
Thank you so much for your kind review. We try real hard to exceed your expectations, and in many cases, we do. Being a small mom and pop shop we have to do better all around then the big box stores. Hope to see you again for all your sewing and vacuum needs.

mary R.
10/2013
4.0
sewing machine repair
  + -1 more
They both were repaired. The Kenmore was serviced and is now working beautifully. However, the Singer is operating but it wasn't tuned up as well as I thought it should be.
Description of Work: I took two portable sewing machines in for service, a Singer and Kenmore.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$200

Response from The Factory Sew Vac LLC
Please know that we stand behind our work. If you ever are not completely satisfied, please bring it back so we can correct whatever the issue is. I apologize for your disappointment.

Shirley P.
05/2013
5.0
sewing machine repair
  + -1 more
Excedllent service.
Description of Work: I have a 38 year old Kenmore that need servicing and new parts. The machine was fixed, cleaned and continues to sew beautifully.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Response from The Factory Sew Vac LLC
Thank you for your kind review. Our customers, or as we like to call them "Family" are the heart of our business. Without you, and thousands of others, we wouldn't be here. So thanks again and hope to see you again, soon.

Jeffrey F.
10/2012
5.0
sewing machine repair
  + -1 more
I took the machine in to be serviced and the work was completed accurately and in a professional and timely manner. I would have no trouble recommending this company for future repairs.
Description of Work: My sewing machine (an older Kenmore model) forgot how to zigzag. The Factory Sew cleaned & repaired my machine & even replaced the burned out light bulb. I've had no problems with its performance since the repair.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$115.68

Stephen S.
03/2012
5.0
sewing machine repair
  + -1 more
We took the vacuum in. Asked for it to be repaired. Had them call us with a quote and the date of delivery or when we could pick it up. They did the work when promised at the price they promised. The vacuum was ready on the day we arrived at the store. Our vacuum works like new Very pleased. Work performed at 6680 Lantana Road, the address of The Factory Sew/Vac
Description of Work: We have done business with The Factory for more than 20 years. During the summer of 2011 we took our Oreck Vacuum Cleaner in for repair to The Factory where we have purchased three sewing machines over the years. The vacuum was repaired on time at the price quoted to us by phone before they proceeded with the work. This is just one of many positive experiences we have had with this company. We have followed them to their three different locations in the past 20+ years. The owner manager and his employees have always treated us professionally and accurately. We are writing this praise because we want to see this company continue to serve us and other customers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

    Contact information

    6680 Lantana Rd Ste 7, Lake Worth, FL 33467

    http://www.thefactorysew-vac.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM

    Licensing

    Insured

    Not Licensed
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Sewing Machine Repair,
    Vacuum Cleaners,
    Locksmiths

    FAQ

    The Factory Sew Vac LLC is currently rated 4.3 overall out of 5.

    Monday: 9:00 AM - 5:00 PM

    Tuesday: 9:00 AM - 5:00 PM

    Wednesday: 9:00 AM - 5:00 PM

    Thursday: 9:00 AM - 5:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 4:00 PM

    The Factory Sew Vac LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, The Factory Sew Vac LLC does not offer free project estimates.
    No, The Factory Sew Vac LLC does not offer eco-friendly accreditations.
    No, The Factory Sew Vac LLC does not offer a senior discount.
    Yes, The Factory Sew Vac LLC offers emergency services.
    Yes, The Factory Sew Vac LLC offers warranties.
    The Factory Sew Vac LLC offers the following services: Residential, Commercial & Industrial Vacuum Cleaners, Baby Lock, Home Sewing Machines, & Bagless Vacuums.

    Contact information

    6680 Lantana Rd Ste 7, Lake Worth, FL 33467

    http://www.thefactorysew-vac.com

    Service hours

    Monday:
    9:00 AM - 5:00 PM
    Tuesday:
    9:00 AM - 5:00 PM
    Wednesday:
    9:00 AM - 5:00 PM
    Thursday:
    9:00 AM - 5:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 4:00 PM