Palm Beach Lawn Maintenance
About us
We guarantee the lowest maintenance rates in Palm Beach County. We are fully licensed and insured and customer satisfaction is our number one priority. We service over 2000 homes in Palm Beach County. We provide free estimates over the phone or by email. Additional fax - (561) 357-9937.
Business highlights
Services we offer
Fertilization, Mulching, Tree Trimming, We offer residential and commercial Lawn and Landscape Maintenance, etc...
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
25% | ||
0% | ||
50% | ||
0% | ||
25% |
Over the past years, I've alerted the owner several times that mowers direct their large machines so grass clippings s*** into our pond. This year, I again told him and he promised to correct the situation, but it occurred again. The result is that our pond is approximately 1/2 covered with decaying organic matter, which is very detrimental to the pond, aquatic life and wildlife who use the water. Neighbors complain to me (I'm on the board), I urge them to contact the property manager but they don't want "to cause trouble." Yet, they say the lake looks terrible and worry about the cost to rectify the problem.
As far as I know, the company has not been asked to clean up the debris on the pond's surface.
My concern is that the information was not conveyed to the workers or that the workers are performing poor landscaping practices that we -- homeowners -- do not see or know about, because they do not seem to understand the basics of mowing around a pond.
I am writing this as a homeowner for five years in this development, though I am on the board. These comments are mine alone, because accountability for harmful landscape practices is important and may help others when selecting a company for their communities.
"You were quoted a rate of $55 for the cut, edge, grass trim and clean-up. When you inquired about additional services you provided the addtional costs. Your lawn was not scalped with the mower as our blades are set 1/4" above the PBC Cooperative Extension recommended height. However, as I tried to explain to you, your lawn needed to be fertilized (and still needs to be fertilized) to obtain the green thick appearance that many of your neighbors lawns (that we service) possess. We currently provide service to over 200 of your neighbors in Olympia. 11 of these customers are on Phipps Ln. In addition, we provide service for the common areas in Olympia. For almost 10 years we have been providing reliable service to the residents and HOAs of Olympia (your community). We have made customer satisfaction our number one priority and for that reason we maintain more properties in Olympia than any other service. You never called our office with any concerns. First, you called our office and left a message stating you were canceling service and that you would never use our service again. When I called you back, I offered to come out and personally resolve any issues you had with the service. However, you re-stated the fact that you were canceling and would never use us our service again. Then you proceeded to tell me how we needed to change our service and you continued to list your complaints. After several minutes of listening I asked if we could end our conversation as I had other calls to take. It was at this point that you became very angry with me. We work hard everyday to provide the best service with the best results for our customers. If we make a mistake, we don't just fix the mistake, we provide our customers with an additional courtesy to make up for any inconvenience. However, when you made it crystal clear that you were canceling, there was not much I could do to resolve your concerns."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.