COOL WORLD INC

Pricing and knowledge was excellent/ They're on time.

This is the 2nd time I have used Cool World. The first time my air conditioning wasn’t working and they did a repair. The tech told me it was not necessary to replace my unit at this time, but soon. 2 years later, my 11 year old unit needs replaced. I was sure to give my business to this honest company. They have amazing customer service. All staff members, from the techs, to April in the office are polite and professional. I highly recommend you call Cool World for your air conditioning needs!

they gave me good advice

The tech was nice and knowledgeable and was very HONEST... the most important trait.

Cool World was efficient and honest. Our A/C is old but well taken care of and just needed some repairs. We have had repairs twice before and have been told by other companies it can't be fixed and/or overcharged for services. Cool World was totally straight with us. They came on-time, provided a reasonable estimate, fixed the problem and now have a loyal and happy customer. Thank you April and Steve! It's good to finally find an a/c company that can be respected and provides excellent customer service.

They were great -- visited late in the evening, gave an all-inclusive price quote, promised to be there early the next morning doing the work, and all on a handshake-- no need to sign a contract. A great family-owned company to do business with. They did all they promised and were very professional. The owner was there theoughout the day as his crew worked. I highly recommend them, and Paul and April were super.

They were fabulous.

They are excellent, that's why I use them.  They are a very, very, reliable company and do excellent work. They have very good technicians and they can be trusted.

Very professional and honest. Explained in detail the benefits of different air conditioners and different features. Other companies were trying to sell UV light which would have required replacing an expensive bulb every year. He was honest enough to say that this is not really necessary and is something that is used to increase revenues. They provided a price for a variety of units and sizes and discussed the pros of each one. Spent 10 hours installing the unit which I didn't mind at all - took his time and I believe did a high quality installation. Highly recommend you consider them for your AC needs.

Always prompt, always present a spectrum of options and no absolutes about what to do.  They have even talked us out of doing work!

unknown

They came in and found the problem and got it fixed quickly. They are very friendly, and give great service. You know you can trust them. We called Saturday morning and they were at the house between 2p-4p.

Wonderful!

the air conditioner is located in the attic so the job was not easy i am sure. the air was working by late afternoon and i was very happy about that. no major problems or delays.

***UPDATE: (9/22/10) We just received our FPand L bill. Last year at this time (before the new A/C install), our bill was $289. Ouch. This year? Oh yeah... $131. AMAZING. We would *so* do this again, a thousand times over, and recommend it to anyone.*** Really exceptional service and terrific prices -- these are hallmarks of Cool World. They were recommended to us by our realtor. They serviced our 1992 air conditioner admirably and, when we'd amassed the funds, installed our brand-new SEER 16 unit. This thing is a dream and the team that installed it worked quickly and professionally to remove the asininely-installed old HVAC in our house. There were some minor technical glitches with the install that turned up about a week later, but Cool World was on the scene on a Sunday morning to make everything right. Way to go, Cool World. We are very impressed and looking forward to working again with you.

We had quotes from several companies, but they were the best price and the quickest service.

My A/C died, I called, a few hors later the owner came out to assess the damage. We needed a new one as well as an air handler. They arrived the next morning to install the new A/C as well as the air handler. The whole process was extremely clean, they did not leave a mess. And the price was right.