COMCAST CABLE

TV Service - Cable, Internet Service, Phone Service - Landline

Reviews

1.94 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
0%
2
0%
1
75%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.6
responsiveness
1.9
punctuality
2.0
Showing 1-4 of 4 reviews

Kenneth C.
01/2014
1.0
internet service, landline phone service
  + 0 more
The price started out low and then every month it seems to go up. They are expensive. If you try to call them on the phone, you wait for half an hour or 45 minutes before a person speaks to you. You go through a bunch of messages that you don't care about. The internet is fast. I had a package, but I don't have them for TV anymore. For the phone I have caller ID, call waiting, voice mail and things like that. They are basically the only game in town. I really don't have any other choices. If I had a choice, I wouldn't use them anymore.
Description of Work: I have Comcast for phone and internet.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$96

Johnny P.
05/2013
1.0
internet service, cable tv service
  + 0 more
Customer service is horrific. It takes FOREVER to actually get ahold of someone and when you do?they are NOT local and it?s pretty much impossible to get anything done without sending a technician out?which of course there is a service call fee attached to it. I have had to spend more time on hold and being transferred around dealing with this company than any other company I have ever dealt with. Just when I think I FINALLY resolved one issue with their services something else happens. First it was the cable box, then it was the phone line, then it was an issue with the WI-FI connection, then my DVR would record? the problem list is ENDLESS. And every time I call I have to repeat ALL my information OVER and OVER again. What I don?t understand is why they ask your information via their system then once you reach an actual person they ask you the SAME exact questions again..??? Seem redundant and absolutely inefficient. OVERALL?VERY unhappy with this service. Nothing seems to get resolved and of course THERE IS ALWAYS ANOTHER FEE!!!!!!!!!!!!!!!! THE ONLY THING THIS COMPANY HAS THAT IS WORTHWHILE IS THEIR ACTUAL BUNDLES FOR NTERNET/PHONE/CABLE. THE PRICE IS FAIR. BUT I WOULD RATHER PAY A LITTLE MORE (BRIGHT HOUSE PRICES) FOR BETTER SERVICE AND PROBLEM RESOLUTION.
Description of Work: I cant even begin to talk about how MUCH I HATE COMCAST. I hate everything about them. Unfortunately I do not have a choice in my cable/internet provider. The neighborhood that I live in has a contract with Comcast and will only allow their services in our community. If you have any other options, go with it!!!

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0

$200

Wayne T.
03/2013
1.0
cable tv service
  + -1 more
No service provided. Physical or oral.
Description of Work: Called on Friday night and the representative that answered said he knew nothing about whether or not I can get Comcast in my area (Altamonte Springs). He said he will make a note for someone to call me. This was last week (the weekend of the 9th/10th of March). Called again today (March 18th) and still couldn't get an answer!! Very unprofessional and had to go with a sub-par professional cable company who is in competition.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


LARRY R.
04/2012
4.0
internet service, cable tv service
  + 0 more
They are okay. I spend $160 a month for my cable and internet. Their service is mostly satisfactory.
Description of Work: I've been using Comcast Cable for a long time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$160

    Contact information

    287 INTERNATIONAL PKWY, Lake Mary, FL 32746


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service,
    Phone Service - Landline

    FAQ

    COMCAST CABLE is currently rated 1.9 overall out of 5.
    No, COMCAST CABLE does not offer free project estimates.
    No, COMCAST CABLE does not offer eco-friendly accreditations.
    No, COMCAST CABLE does not offer a senior discount.
    No, COMCAST CABLE does not offer emergency services.
    No, COMCAST CABLE does not offer warranties.

    Contact information

    287 INTERNATIONAL PKWY, Lake Mary, FL 32746