Ford's Appliance Services Inc

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They were excellent!

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MY DA husband turned to water off to the washer, while we were away for awhile,. At least he thought he turned it off. But when we got back, he turned the water on, which was already on. So he turned the knobs to the off position, when I tried to do laundry, no water ran into the machine. DA checks the circuits, but not the turnoff knobs. He said it was the pump or something. So I should call an appliance person, which I did. I called Angie's List and got a few names, chose Ford, because they gave senior discounts. The only problem was I waited most of the day for the repairman. He showed around 4PM. But I had to take into consideration that it was pouring rain that day. Really storming. Very nice person. I definitely would use this company again.

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It was unfortunate that my refrigerator decided to quit cooling on Memorial Day weekend. It was late Sunday night by the time I called their office. Of course they were closed but the message left me a phone # to call for off hours emergencies. Bobby took my call. He was heading home from the bowling alley but he turned around right away and headed straight over to my house in 15 minutes. He was very professional and knowledgeable. He had it fixed in about a hour just after midnight (Memorial Day).
The only thing I did not like was paying a trip charge in the amount of $100 because of it being off hours but that was to be expected. The main thing it has been 3 weeks since repair and my refrigerator works better than it has in a while and for some reason it runs a lot quieter.

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had a problem with water and suds coming out of dishwasher. Repairman came....he was very courteous.... checked it out thoroughly... even though he found no problem with drain or any blockage. The dishwasher is working fine.

I am very pleased. He was very nice!

They are really quite good and very accommodating. They charge a standard price like everybody else so it is acceptable. We've used them for 15-20 years and we will absolutely continue to use them. We've probably used them a dozen times and they have always been A-rated; otherwise we wouldn't continue to use them.