Norm's Appliance Service

It went well.

Excellent. Norm was quite professional. He accommodated my schedule, even though it wasn't necessary. I'd definitely use his services again.

He was quick and efficient

NORM WAS POLITE PROFESSIONAL AND ON TIME. NO CHARGE FOR SERVICE CALL. GREAT GUY. HIGHLY RECOMMEND.

Norm called back quickly and arrived at the house early. He was very knowledgeable about the dryer and repaired it quickly. His fee was reasonable.

unknown

Came on New Years Day, on time, very professional. Very fair with pricing. Would recommend.

unknown

It went smoothly and quickly.
Update Nov 12 - we are having a problem with the machine again and contacted Norm to return - he responded quickly and will return today or tomorrow.

He was on time, extremely courteous and professional and offered to reduce his already reasonable service call fee. I did not do that because his $45 fee is less than others I checked before calling him.

unknown

I called Norm in the morning and he said that he would be here between 1 and 3 PM.  He was prompt and rang the doorbell about 1:15 PM.  He was very courteous, professional and knowledgeable.  Took the dryer apart, replaced the bad fuse, cleaned the dryer out with a shop-vac and re-assembled the dryer in under an hour.  A very good service experience.  Thanks Norm.

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Norm originally told me he would be over between 1:00 and 4:00pm on the day of installation. He called at 12:30pm to let me know he would be there at 1:00pm which is very unusual in Florida that a service guy would call and let you know when he'll be there. Norm was very professional and hooked up both washer and dryer in an appropiate time. He double checked all water and gas connections for leaks. The price I was charged was very fair for the work done. I would highly recommend Norm to friends and relatives. Thank you Angies List for a great repair / installer reference.

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I telephoned Norm, left a voicemail and he got back to me within an hour. We agreed for him to come the next day between noon and 2.00pm. The next day he telephoned at about 12.30 to confirm he was on his way. he did the work thoroughly and quickly and showed me how to repair the problem myself if it recurred in future. He also gave us some helpful insights into other appliances in the house. He is a definite and quot;keeper' I will use him without hesitation for any future appliance repairs.

like clockwork

It was late in the evening when I called Norm but he answered my call and set up a time to come out the very next morning. We tried each of the 2 parts that could have been the problem and found it was the second one that we needed. He only charged us the one service call even though he made 3 trips total. We were only charged for the end part and the washer is working good as new! So happy to have found Norm!!

I found online the possible problem, a clutch. Looked online to see if I could fix. Found an excellent video, but too much for me to do. Contacted Norm's from recommendation on Angies List and he came the next morning. He looked over the machine, knew exactly the problem and had the part in his truck. I mention the video because he did everything exactly as the video had shown. He spent about an hour. Even cleaned up some of the parts in the washer and tub. Very professional and neat worker. Very knowledgeable too.

I called Norm and told him that my Whirlpool Duet washing machine was not working properly and described what it was doing. He said he would be over soon to check it out. When he arrived he almost immediately diagnosed the issue as a faulty pump and said he would be back in the morning with a new one.
The next morning Norm arrived with the new pump, installed it, turned on the machine and ran it through a cycle to see if the machine was running properly, which it was.

My fridge stopped working.  Norm came out to replace the computer board.  He kept getting defective computer boards.  So after the third time I decided to get a new fridge.  Norm went out of his way to help me out, he was very neat, clean and a really nice man.

A-1 EXPERIENCE!