I spent about $130. They have filled my tank for the last couple times. I do shop around. They come at the beginning of every year but I'm not necessarily tied to them. I would recommend them if I was new customer, not as recurring customer. The first couple times that I used them the cost was pretty fair but the last time I used them their cost was a bit high. It has basically doubled.
Description of Work: I used Suburban Propane in the beginning of this year to fill my propane tank.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
gene B.
11/2010
1.0
propane sales
 + -1 more
After calling them for 1 month to get them turn on the tank already on my property and having them not call back. They finally showed up to give me an estimate. Then it took 2 more weeks for the guy to come and turn the tank on. It seems that just about everything the salesman told me was untrue. The sales man said the gas in the tank on my property was mine. Now they are charging me for it. I have had to call them 15 times. They still have not filled the tank. The bill is still wrong. They are totally infuriating. There are lots of companies in the yellow pages. You should call one of them. Suburban propane is just too much of hassle to deal with.
Description of Work: They dont call back. They are very slow to respond. Everything the salesman told me in person was not true. Call some one else.
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Service Categories
Propane Sales Services
FAQ
Suburban Propane is currently rated 2 overall out of 5.
Suburban Propane accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Suburban Propane does not offer free project estimates.
No, Suburban Propane does not offer eco-friendly accreditations.
No, Suburban Propane does not offer a senior discount.