One Stop Affordable Hurricane Shutters

I called this company for a quote well over 5 weeks ago. The estimator (some guy from Iowa) came out to measure the property about a week later. Now 5 plus weeks later, I still have not received a written estimate. I submitted an online inquiry on their website, absolutely no response. I called the office and got someone that was very combative, unhelpful and acted like a jerk, told me that because I was upset for having to wait over 5 week to receive a quote, he/she said "lets not do business". Maybe Joe Ramirez and Nestor Ramirez ought to hire employees that are customer focus, professional in with their customer inquiries and handling issues, and actually give a rat's behind. I would not recommend this company to anyone, due to their lack of professionalism and timeliness and a lack of respect towards their potential customers. How hard is it to generate a quote and email it to a potential customer? Grade F!

After receiving 3 estimates for accordion shutters from other vendors, I contacted One Stop for an estimate. After one day I received an emailed proposal and we choose One Stop, based on reviews, and a very competitive price. We were NOT disappointed!! Of all vendors I've dealt with in my adult life, the folks from One Stop have no peers! From Walter, the estimator, to Dante and Jeffrey, the installers, to Jose the owner, and on-site reviewer/inspector, these guys WERE FIRST RATE!!! Professional, friendly, knowledgeable, and accommodating just begins to cover it. I couldn't be more satisfied with the product and the manner in which it was installed. I can recommend this company without reservation. Thanks again to Jose, Dante, Jeffrey & Walter!!

It started off good enough when a group of us in the same community met together with Jose and his associate. We had a good initial discussion about what we wanted, what they could provide, and an approximate price range. Our house was measured for shutters and we were originally told we would get a quote within a week. We, along with several of our neighbors, have contacted One Stop, and all we have heard since have been excuses and empty promises. This company has overpromised, and under delivered. I think they are overwhelmed, personally. We are back to square one looking for a company that will do what it says it will do. Too bad.

Good work. Straight forward.

work was well done and workers very courteous.

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The business isfamily owned and I want to thank Jose, his father Nestor and his brother Nestor for the great work. See details above regarding installation.