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Universal Design Solutions

About us

A Reliable and Experienced Contractor Since 1999, the staff at Universal Design Solutions has built a reputation as an independent living and barrier free specialized General Contractor and home medical equipment provider committed to quality and reliability above all else. Our goal is to create business relationships based on trust, honesty and respect, and ensure you or your loved one can enjoy an independent and barrier-free life. As a family-owned and operated business, we get the most satisfaction out of helping our customers put their dreams into reality and creating solutions that meet their exact needs. We have experience in the new construction and remodeling of residential, commercial, retail, medical, restaurant, office and warehouse projects, and build with all ADA standards in mind when applicable. Our Qualifications: Our staff is made up of Certified Aging in Place Specialists (CAPS) and Certified Environment Access Consultants/Contractors (CEAC) that average over a decade’s worth of experience in helping people just like you. We are certified by the State of Florida as a General Contractor. We are also recognized by Medicare and Medicaid as being able to meet the needs of seniors, and are in compliance with all Medicare Supplier Standards. Our dedication to listening and responding to our client’s individual needs has produced some tremendous honors in recent times: 2012 & 2013 Northeast Florida Builder’s Association Remodeler’s award for our CAPS design and accessibility modifications for a family homes. 2012 & 2013 Northeast Florida Builder’s Association Pinnacle Award for our commitment to working with only qualified members and like-minded contractors and vendors. Let UDS help you build your next dream or modify your current home so that you or your loved ones can remian at home, living independently and safe!

Business highlights

26 years of experience

Services we offer

Aides to Daily Living, Bathroom Modifications, Ceiling Track Lift Systems, Complete Home remodel, Elevators and Platforms Lifts., Entry and doorway widening, Home Assessment Reports, Kitchen Modifications, Mobility and Transfer Aides, Stair Lifts, Welcome to Universal Design Solutions: The Reliable Home Modifications and Remodeling Experts- We offer Access Ramps

Accepted Payment Methods

  • CreditCard
Reviews
1.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
33%
2
0%
1
67%
Showing 1-3 of 3 reviews
Randy P.
Apr 2023
1.0
$37,000
Steer clear of this business, after almost 10 months to remodel our master bath and make it handicap accessible we have to start over. They sub out the work with absolutely no oversight. There is literally nothing that they did that doesn't need to be redone. If the pictures go through keep in mind that this is all brand new. The tile you see is the third attempt, the shower walls and floor are the third attempt. The ceiling is the third attempt, they didn't even scrape off the first two attempts or tape the seams of the new sheet rock so the weight of all the plaster and lack of tape is cracking the ceiling and it's already starting to sag. The new cabinets are covered in over spray and damaged. The caulk work is already splitting away where they even bothered to do it, plus the excess caulk will end up wiped on your walls and baseboards, no rags required for this company. There are about 15 tiles that are not even stuck to the concrete, many are chipped and misaligned. They have no protocol for construction dust so your house will be covered in that. I am willing to meet with anyone who wishes to vet this company. I have many more photos and videos of the time they spent in our house. I give USD permission to give my name and number as a reference of their work. Please do your homework before considering UDS

Mary P.
Mar 2017
1.0
$10,000
The floor gets wet because the placement of the floor for the shower was not below the level of the floor, they remedied that by placing a hard rubber strip that prevents a wheel chair to go over it so access to the shower is impossible. The shower is too small for the shower chair that the design was to accommodate plus there is not enough room for a caregiver to fit into the shower to assist the client. This struggle has been going on for almost a year now; and no shower arrangements for the disabled client. A very sad situation especially for someone who has so little to enjoy. A shower with safety is not too much to ask; unless incompetent and uncaring people are involved.

Robin R.
Feb 2016
3.0
$65,000
Supervision of workers was inadequate. Construction errors were made and several things had to be redone - in some cases more than once. The project took much longer than we were told initially. Communication was not good. 
Final result was a functional house in need of further work to fix things left undone and/or damaged. Tile work in the shower area was not done satisfactorily.  The contractor arranged for some corrections to make it somewhat more aesthetically acceptable.
 6 months after completion of the job, the contractor honored the warranty in a timely fashion to fix an area of the  shower floor where tiles had become loose. We are hopeful that this will not be a recurring problem.
Response from Universal Design Solutions
"This is an older post from a project completed early 2015 and has been re-posted on this site. This not an accurate review of our services, staff or craftsmanship. We responded to the initial post as follows ..."We appreciate the opportunity given to be a part of this project as with any of our projects and were disappointed to see this client's review as we pride ourselves on assisting those with special / accessibility and or aging in place needs. We strive to provide a quality product, that provides both function and aesthetics. This is an unfortunate and inaccurate review. The work that was completed was actually very nice, completed ahead of schedule, within budget and at the end, provided the client a safer and more accessible home. All work was inspected by the funding source as well as the city and both passed and signed off as scope completed and compliant." We encourage you to visit our website @ [hyperlink removed] for more accurate information on our products, services and customer reviews."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Universal Design Solutions is currently rated 1.7 overall out of 5.

Universal Design Solutions accepts the following forms of payment: CreditCard

No, Universal Design Solutions does not offer free project estimates.

No, Universal Design Solutions does not offer eco-friendly accreditations.

No, Universal Design Solutions does not offer a senior discount.

No, Universal Design Solutions does not offer emergency services.

No, Universal Design Solutions does not offer warranties.