Founded 1938 • With Angi since July 2006
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Licensing
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 38 reviews
Natalia S.
04/26/2018
The guy came, put a ton of bait around the house (inside the house) which drew the critters in, instead of out. Made the problem 10 times worse (started with a few ants, after they came 6 times, my house looked like Jumanji!) Had to hire someone else to fix the problem which at that point was a lot more expensive. Best is, they still billed me for the crappy, sub-par job they did. Wouldnt recommend to my worst enemy.
Description of Work
Bad service, technician didnt know what he was doing
Category
pest control
Aleasha B.
08/28/2015
Worst service ever. Didn't kill anything. I had a rat in the garage, roaches in the house and something ate all my grass. Over the 2-years i used them, i setup 2 onsite appointments (one to retreat inside the house) and a second to assess the lawn - they were no-show for both. I called no less than 3 times to cancel my service - i had to wait for my credit card to expire before i could be rid of them.
Description of Work
Provide home and lawn pest control
Category
pest control
Jean C.
04/01/2014
The young boy Adam was on time and did excellent work. He walked around the entire exterior of the house and showed me where we needed pest control. He told me the yard sprayer would be here this week. Excellent service excellent work.
Description of Work
Termite control and lawn spraying.
Category
pest control, lawn service, lawn treatment
Nushka N.
03/04/2014
!.They explain the services they have 2. you pick one 3. they call and send a reminder they are coming several days before day of service 4. They let you know if it's the inside or outside one 5> THEY ARE courteous, on time and respect any instructions you may have to give them. I say use them..
Description of Work
WDO inspections, and quarterly pest spraying for home buyers and myself.
Category
pest control
Mary Ann A.
01/19/2014
Patricia L K.
11/02/2013
Charlotte N.
11/02/2013
MY YARD SERVICE IS/WAS NOT ACCEPTABLE. LAST SPRING, I HAD SO MANY DOLLAR WEEDS THAT I ASSUMED I DID NOT HAVE YARD SERVICE AT THIS HOME. WHEN I LEARNED I WAS PAYING FOR IT, I CALLED AND TOLD THEM SOMEONE NEEDED TO COME, NOW, OR I WAS READY TO CANCEL BOTH SERVICES AT BOTH LOCATIONS. THEY WERE VERY RESPONSIVE, BUT GUESS WHAT..... THE WEEDS ARE BACK. (THEY WILL TELL ME WE HAVE HAD LOTS OF RAIN.)
Description of Work
TRULY NOLEN HANDLES MY YARD PEST CONTROL FOR TWO PROPERTIES.
Category
lawn treatment
Charlotte N.
11/01/2013
THE HOME SERVICE IS EXCELLENT. IF I SEE ANY UNWANTED CRITTERS INSIDE, THEY MAKE A POINT TO COME HERE IMMEDIATELY.
Description of Work
I HAVE BEEN THEIR CUSTOMER FOR ABOUT 10 YEARS--MAYBE LONGER. TRULY NOLEN HANDLES MY HOME PEST CONTROL FOR TWO PROPERTIES. THE SERVICE PRICE IS A LOT! ONE LOCATION FOR 10 YEARS WITH THE SECOND ONE KICKING IN MORE THAN 3 YEARS AGO.
Category
pest control
David F.
11/01/2013
Christine C.
11/01/2013
Everything but their lawn service has been okay. I do not use their lawn service anymore or pest control. Someone else does the lawn and I do regular pest control myself.
Description of Work
I use them for termite service currently. I have used them for pest control and lawn fertilization in the past. They did a termite service most recently. I will continue the termite service.
Category
pest control, lawn treatment
Chuck G.
11/01/2013
They are very responsive. We can call them between services if needed and they are very responsive. The people that come out and do the work are very professional and seem to know what they are doing. The price is competitive.
Description of Work
They do lawn, tree, and bush maintenance.
Category
lawn treatment
Sandra M.
10/30/2013
The service has been A #1, they are terrific. Rachel Sheahan went out of her way to perform the service. We found a wasp nest and she was not even hired to take that down and she did, I was really impressed. They are great and I even contemplated switching to them for pest control but I am loyal to another company for that. She was on time for the visit. She was very nice to work with and she was very thorough. I would recommend anyone needing a termite bond to them.
Description of Work
They came to do an annual termite service. The cost above is per year to keep the bond.
Category
pest control
Meredith F.
10/30/2013
Mindy F.
10/30/2013
I am very happy with them and I just renewed my contract with them. I enjoy using them and the workers are very professional and polite. They always give advance warning on when they will be at my home. The cost was very reasonable when getting estimates.
Description of Work
They spray the outside of my home, driveway, garage and screened in porch. They will come in my home if it is needed for pest control. On the first visit they did the entire home and they put stuff chemicals in the walls, I have never seen any bugs after that treatment.
Category
pest control
Phillip B.
10/30/2013
The service has been fine. They call me and let me know when it is time to do the service, and they come shortly after that. They do a good job and the lawn looks good. They seem very courteous and they are punctual.
Description of Work
They spray our lawn. They come three or four times a year.
Category
lawn treatment
Tom D.
10/30/2013
WILLIAM P.
10/30/2013
Lisa D.
10/29/2013
They are great. We are regular customers of this company. They will come out quickly if I call them in between services. I have had them for a long time and I am very happy with them. I had to re-sod my yard because of other service providers and I have not had to do this with Truly Nolen. They are very knowledgeable as they can tell right away what is wrong with your yard. The guys that come in to my home are pet friendly and they always do a good job with not letting my pets bother them. They always mark that the grass has been treated, which is helpful for people with animals.
Description of Work
They do my lawn fertilization. The charge above is quarterly. They keep up with the yard on a scheduled basis that they have come up with. They do in door pest control.
Category
pest control, lawn treatment
Pat K.
10/29/2013
Very well, no complaints. This was a new technician, a lady, and she was much more thorough than previous male technicians. Don't mean to sound sexist but it is true :-)
Description of Work
Replaced insect bait traps inside cupboards indoors , Checked attic was clear of insects, sprinkled insect repellant pellets around perimeter of outside of house. Checked inside A/C panels and access panel to under bath area.
Category
pest control, lawn treatment
Bill B.
10/29/2013
The service has been going fine. We are very happy with the service. We had an issue with them previously and they were able to make up for that a couple of years ago. We are very satisfied with them now. The professionalism and quality has been exceptional. They have been very thorough and responsive.
Description of Work
They do lawn fertilization. They do the service bi-monthly.
Category
lawn treatment
Pam P.
10/29/2013
Much better service this time than in the past. New tech took his time in both talking with us and treating the lawn and shrubs. Company has had a lot of staff turnover in past year. Hopefully the new tech is indicative of a return to their great treatment we had in the past. Still have a problem with no phone call prior to service as we have requested - we have dogs and like to make sure toys are picked up from yard and dogs are inside prior to their arrival.
Description of Work
Sprayed lawn for weeds, etc. Treated trees and palms
Category
pest control
Sandra M.
12/15/2011
I did not have termites but they went through the whole house. I did not hire the company that treated my yard for this job. I had termites in an old bed and in order to make sure that they did not get in my house I had to go ahead and treat my whole house. They did a very good job. They don't believe in tenting. I have a pretty new house and I know that I don't have bugs in it. However, when you find out and want to sell your house you need to have a document saying that you did that. I would definitely recommend them as they were great to do business with.
Description of Work
I used the services of Truly Nolan two months ago to do the termite treatment in my whole house.
Category
pest control
Andrea V.
11/14/2011
gary W.
11/14/2011
WELDON W.
07/21/2006
Truly Nolan is a bad company. They don't follow their schedule and show up when ever they want to, which means we're never home so they can't spray inside. The employees are not courteous or professional. I would not recommend their services.
Description of Work
Truly Nolan sprays pest control four times per year.
Category
pest control
Phone
Address
5825 Lone Pine Rd
Jacksonville, FL 32216
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