Truly Nolen Pest & Termite Control of Jacksonville, Florida

The guy came, put a ton of bait around the house (inside the house) which drew the critters in, instead of out. Made the problem 10 times worse (started with a few ants, after they came 6 times, my house looked like Jumanji!) Had to hire someone else to fix the problem which at that point was a lot more expensive. Best is, they still billed me for the crappy, sub-par job they did. Wouldnt recommend to my worst enemy.

Worst service ever. Didn't kill anything. I had a rat in the garage, roaches in the house and something ate all my grass. Over the 2-years i used them, i setup 2 onsite appointments (one to retreat inside the house) and a second to assess the lawn - they were no-show for both. I called no less than 3 times to cancel my service - i had to wait for my credit card to expire before i could be rid of them.

The young boy Adam was on time and did excellent work. He walked around the entire exterior of the house and showed me where we needed pest control. He told me the yard sprayer would be here this week. Excellent service excellent work.

!.They explain the services they have 2. you pick one 3. they call and send a reminder they are coming several days before day of service 4. They let you know if it's the inside or outside one 5> THEY ARE courteous, on time and respect any instructions you may have to give them. I say use them..

They were responsive when I called, but still had areas of weeds and poor grass growth in front. Did not seem proactive.

The service is monthly and they do a good job.

MY YARD SERVICE IS/WAS NOT ACCEPTABLE. LAST SPRING, I HAD SO MANY DOLLAR WEEDS THAT I ASSUMED I DID NOT HAVE YARD SERVICE AT THIS HOME. WHEN I LEARNED I WAS PAYING FOR IT, I CALLED AND TOLD THEM SOMEONE NEEDED TO COME, NOW, OR I WAS READY TO CANCEL BOTH SERVICES AT BOTH LOCATIONS. THEY WERE VERY RESPONSIVE, BUT GUESS WHAT..... THE WEEDS ARE BACK. (THEY WILL TELL ME WE HAVE HAD LOTS OF RAIN.)

THE HOME SERVICE IS EXCELLENT. IF I SEE ANY UNWANTED CRITTERS INSIDE, THEY MAKE A POINT TO COME HERE IMMEDIATELY.

They have always been friendly and professional. I appreciate their responsiveness if I need to call them back in between service dates.

They are very responsive. We can call them between services if needed and they are very responsive. The people that come out and do the work are very professional and seem to know what they are doing. The price is competitive.

Everything but their lawn service has been okay. I do not use their lawn service anymore or pest control. Someone else does the lawn and I do regular pest control myself.

I am very happy with them and I just renewed my contract with them. I enjoy using them and the workers are very professional and polite. They always give advance warning on when they will be at my home. The cost was very reasonable when getting estimates.

They do a fine job. The quality of the work and professionalism are good.

The service has been fine. The quality is good and the communication is fully done over the internet. They always get the work done that is needed.

The service has been A #1, they are terrific. Rachel Sheahan went out of her way to perform the service. We found a wasp nest and she was not even hired to take that down and she did, I was really impressed. They are great and I even contemplated switching to them for pest control but I am loyal to another company for that. She was on time for the visit. She was very nice to work with and she was very thorough. I would recommend anyone needing a termite bond to them.

The service has been fine. They call me and let me know when it is time to do the service, and they come shortly after that. They do a good job and the lawn looks good. They seem very courteous and they are punctual.

The service was alright. They seemed to get the job done that was needed.

Very well, no complaints. This was a new technician, a lady, and she was much more thorough than previous male technicians. Don't mean to sound sexist but it is true :-)

The service has been going fine. We are very happy with the service. We had an issue with them previously and they were able to make up for that a couple of years ago. We are very satisfied with them now. The professionalism and quality has been exceptional. They have been very thorough and responsive.

They are great. We are regular customers of this company. They will come out quickly if I call them in between services. I have had them for a long time and I am very happy with them. I had to re-sod my yard because of other service providers and I have not had to do this with Truly Nolen. They are very knowledgeable as they can tell right away what is wrong with your yard. The guys that come in to my home are pet friendly and they always do a good job with not letting my pets bother them. They always mark that the grass has been treated, which is helpful for people with animals.

Much better service this time than in the past. New tech took his time in both talking with us and treating the lawn and shrubs. Company has had a lot of staff turnover in past year. Hopefully the new tech is indicative of a return to their great treatment we had in the past. Still have a problem with no phone call prior to service as we have requested - we have dogs and like to make sure toys are picked up from yard and dogs are inside prior to their arrival.

I did not have termites but they went through the whole house. I did not hire the company that treated my yard for this job. I had termites in an old bed and in order to make sure that they did not get in my house I had to go ahead and treat my whole house. They did a very good job. They don't believe in tenting. I have a pretty new house and I know that I don't have bugs in it. However, when you find out and want to sell your house you need to have a document saying that you did that. I would definitely recommend them as they were great to do business with.

They advise you and seem very well trained. They are really nice and not real pushy.

I have always been very happy with them. I have no complaints.

Truly Nolan is a bad company. They don't follow their schedule and show up when ever they want to, which means we're never home so they can't spray inside. The employees are not courteous or professional. I would not recommend their services.