Tri-County Lawn & Landscaping Services
About us
Thank you for visiting Tri-County Lawn & Landscaping Services LLC web site. We are a family owner operated business with 20 plus years experience servicing the area of Duval and St John’s counties. We service a combination of Commercial and Residential accounts that include Banks, Churches, Home Owner Associations as well as working closely with owners and property managers. Being a family owned and operated company means we know the value of cultivating and maintaining a personal relationship and truly understand that we are charged with giving you the best return on the investment of both of our hard earned dollars with our experienced and trusted crews. One of our key focus points and missions is to continue to enhance the value of our client’s property working with you, the customer, to stay within your budget while still providing “Old Fashioned Service Second to None” .
Business highlights
Services we offer
Aeration, Landscaping, Leaf & Tree Debris Removal, Mulch & Stone Installation & Refreshment, Property Beautification, Residential & Commercial Lawn Services – Flower Bed & Landscaping, Shrub & Hedge Trimming, Storm Clean Up, Tree & Palm Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 7% | ||
| 4% | ||
| 4% | ||
| 0% |
First cut was pretty good. I emailed him and told him so with a note to pay a little more attention to weed eating but overall very good. After that initial cut, he seemed to be less interested in the quality because it got a little worse with each cut. The last time he came over to mow the yard didn't really need it and we had had a wind storm. My wife asked him to just pick up sticks and paid him his normal fee. When we got home we could see sticks in my burn pit but there were still many left unattended, all of which would have to be picked up before we/Matt could mow again. My wife and I picked up several wheel barrels full of sticks that weekend.
My wife emailed him a note which was not rude telling him we were not satisfied with his work. We got an email back stating he was very unset because he had spent over two hours picking up sticks. I was a little set back because I didn't realize there was a time limit on the quality of ones work...you work until the job is done correctly.
A few days later we received our last payment back in the mail and wondered what that was all about. We checked our email to see if there was a response from Matt and that was when we found out we had been "fired". I wasn't too surprised once I saw our check returned but I was disappointed in the fact that he preached quality and communication but when it came down to it, I guess it was just too much work for him. Amazing that when you're getting paid to do a good job it could amount to too much work.
For someone to stress the importance of communication, his quality of work and work ethic, and our satisfaction, I can tell you we were not happy! I guess it is all about getting in and out as quickly as possible and collecting money not earned. Don't be fooled by the quality of his speech and don't hire him to do your yard. I would not recommend Matt for further work. He seems to be just like most business owners in that he's looking for the easy buck!
"Thank you [member name removed] for the opportunity! It was our pleasure!"
Tri-county Lawn Care has been great from the inception. When I first contacted them and I indicated that I found them through Angie's list, Theresa immediately applied the discount that they offered for Angie's list members without me having to bring it up. I didn't have to sign any contract and they came out on the agreed upon date to take care of my lawn and have been at my home as scheduled every time since. When I call to make payments, Theresa has been very friendly and I'm treated as a customer should and not as a number. Everything is on a personable level. I truly love the fact that they take payments via check, money order, or credit card. As someone who does not carry checks or like having to constantly purchase money orders the credit card option is definitely great.
As for the core of the business, the lawn care, my lawn is well manicured and I am definitely 100% satisfied with the work that the team does with my lawn. It's always a great thing to come home and admire the work that they do. I would highly recommend them to anyone without giving it a second thought. Excellent service and excellent workmanship. Kudos to the team at Tri-county Lawn Care!
"In response to our review, what the owner has failed to mention is the condition the property was in when we started the service. The renters living at the property prior to owner didn't do anything to keep his property as pristine as he would have liked it. The owner is correct in that we killed the weeds along the fence line. It was a six inch strip around the perimeter. In order to stop the weeds and vines from encroaching further into his lawn, we chose this option and had a spray company spray his yard to promote growth & prevent future weeds. This takes time for it to begin to grow and look healthy again & it was occurring. As far as the bushes, again the owner is correct, they were horrible! They were over grown then cut back by someone other than our company. As they were growing back, they were growing uneven. Other than replacing them, they needed time to regroup and begin to fill in again. Of course they will not look pleasant as the growth occurs there will be unevenness and spotty leaf growth. Again, it needs time. We had this property for 9 months. Unless the lawn was replaced, bushes pulled and replanted new ones, 9 months is not enough time. This would also have been an enormous expense to the homeowner. With regards to the weeds, we will spray and pull weeds when it needs to be done. Weeding beds in not part of a regular service, however when we see them we do take care of them. We are certainly bothered by the owner being discontent with our service and wish we had formed a better line of communication and expectations. We are a local company that lives, shops and supports the community. It is not in our best interest to create unhappy customers."
Licensing
State Contractor License Requirements
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