Angie's List is now Angi. Learn more

Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Thigpen Heating & Cooling Inc

Founded 1962 • With Angi since July 2006

4.7

(78) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Additional contact names - Joe Thigpen, Ron Mallet. Additional phone - (904) 786-8604....

Other local Pros in your area

ABSOLUTE CLEAN AIR

***$100 OFF AIR DUCT CLEANING!!!Absolute Clean is a small Family Owned Company that doesn't use subs. Your satisfaction is guaranteed. We are dedicated to improving the Air Quality in your home with our Air Duct Cleaning service. Our Dryer Vent cleaning service will put less strain on your dryer, making your clothes dry faster, saving you money on your electric bill, causing your dryer to last longer and MOST importantly, making it less likely that you will have a dryer fire. There are more than 16,000 dryer vent fires each year in the United States. **Refer 2 friends and get your dryer vent cleaning for free!! Refer 1 friends and get $150 off of air duct cleaning** We do not service dryer vents on the 2nd or higher floor that exits through the roof.  

Angi Super Service Award badge
Super Service
Award 2020
Offers by ABSOLUTE CLEAN AIR on Angi
COIT Cleaning and Restoration of Jacksonville

COIT Cleaning and Restoration of Jacksonville offers carpet cleaning, drapery cleaning, upholstery cleaning. COIT Jacksonville also provides Tile & Grout Cleaning, Natural Stone Cleaning, Air Duct Cleaning, Area Rug Cleaning, and 24hours emergency Restoration services. COIT is the expert in the cleaning service industry with more than 60 Years of Experience and Excellence. COIT Carpet Cleaning of Jacksonville offers its customers unparalleled service, professionalism and quality. We have built a brand you can trust! Coit has been in business for over 70 years. All of our technicians are certified. We are credited with the Better Business Bureau.  

Air McCall

Honesty • Integrity • Fair Pricing • Expert Craftsmanship – these are the most important things we offer and are truly what make us different than the rest. With over 25 years experience of technical expertise, Air McCall, Inc. is a local, family-owned business that specializes in residential and commercial air conditioning and indoor air quality, which includes comprehensive duct cleaning and air filtration/air purification. It’s owners have been Jacksonville residents for well over 30 years and are here to stay! Air McCall’s success is based upon the four foundational principles of Honesty, Integrity, Fair Pricing, and Expert Craftsmanship and the rigorous application of the “Golden Rule” (treating our customers like we would like to be treated ourselves) in everything we do. We offer Military, First Responder, Educator and Senior Discounts. We also offer Emergency Service: Mon-Fri 6:30 PM-9;00 PM; Sat-Sun 8:00 AM-9:00 PM at the SAME PRICE with NO Overtime charges!! Call us today for your FREE ESTIMATE! We look forward to earning your business.  

Angi Super Service Award badge
Super Service
Award 2020
Offers by Air McCall on Angi

Verified Reviews

A few reviews for this pro...
5.0

01/21/2019

Chris, our technician was one of the most professional and capable individuals we have met. He was polite, explained in appropriate detail (and showed us) the problems, and helped us understand out options. After reviews of various brands, we decided not to replace our system with another Lennox a/c.

Description of Work
Leak detection on a/c system.

Category heating & air conditioning/hvac

4.0

12/29/2017

They found that the unit had no leaks that they could detect (?). However they had to add about 5 pounds of 410A coolant (modern freon type gas) which they then charged a small fortune for. They charge about $90 per pound. That's $450 for the gas alone. But I can buy the same exact gas from Amazon, a whole 25 pound tank for $150, any day of the week. This shows that the cost of the gas is much, mu...

Description of Work
Checkup heat pump and add 410A coolant (freon)

Category heating & air conditioning/hvac

5.0

07/17/2017

The cost is for this inspection, and the one in December.

Description of Work
This was for my semi- annual check- up.

Category heating & air conditioning/hvac

4.0

07/07/2017

It went well. They do a good install which results in a good performing heat pump - working well over many years.

Description of Work
Installed 3 ton, Lennox heat pump

Category heating & air conditioning/hvac

5.0

07/07/2017

It has been two years now and the indoor and outdoor units have performed perfectly. This unit is the Lennox top-of-the-line. The installation was flawless and the technicians were informative and professional. Their price beat out two other companies prices by 10 and 20 percent. Thigpen also installed an earlier Lennox unit (XP19) eight years ago on the other end of the house. It is also running ...

Description of Work
Thigpen installed a Lennox XP25 heat pump in June of 2015.

Category heating & air conditioning/hvac

5.0

05/17/2017

They are excellent. I have actually turned three of four other people on to them. They were so thorough, much more than anybody I had used before them. They were right on time. From what I even understand, and I haven't had to utilize them in the middle of the night or on a weekend, from what I understand, their service fees stay the same, that's real good, you don't find that too often.

Description of Work
It was just a service call.

Category heating & cooling contractor

5.0

01/19/2017

They did an superior job, very good.

Description of Work
They replaced the AC system.

Category heating & cooling contractor

5.0

01/19/2017

They are great. They remind me when service is due. They will have you call them to make the appointment. When you make the appointment, they are very prompt. They are very flexible in their appointments, to when you can have morning and afternoon. They do an great job. When they leave, you would never know that they were here.

Description of Work
General maintenance.

Category heating & cooling contractor

1.0

07/12/2016

We purchased 2 units from Thigpen in 2009 for $12,000. We were never told that we needed to register the units with Lennox to extend the warranty to 10 years from the basic 5 year warranty. At 7 years, one of the units stopped cooling. We called them for repairs but they were not able to come until the next day. We had guests coming in town and needed it repaired immediately so we had another company come out to repair the unit. We were told the coils were bad but the unit should be under warranty since it was less than 10 years old. Upon calling Lennox about the warranty, we were told the units were never registered so there was only a 5 year warranty. I called Thigpen and spoke with Mike Gunter, the General Manager, and explained the situation. I asked if there was anything they could do to make it right and he told me it was not his responsibility to register the units. I asked him if he had any intention of trying to make it right by the client and he told me he "could not eat $1600 for repairs or $2800 for a new unit". He was happy to cash my $12,000 check for the new units but had no desire to provide the level of customer service we thought we were getting when we purchased the units.

Description of Work
One of our units was not cooling. I needed the unit repaired.

Category heating & cooling contractor

4.0

07/06/2016

It took a couple of callbacks to get small little issues with the system worked out. Everything is fine now. The installation was fine, it was the setup after they did all the install. It took a little time to get it right. They came right out and fixed it.

Description of Work
Thigpen Heating & Cooling replaced our A/C.

Category heating & cooling contractor

    Services Offered

    Residential and commercial heating & cooling, duct cleaning, air serializations, high efficiency filters, home safety & attic ventilator.

    Services Not Offered

    Ask for details

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Satisfaction