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StormForce of Jacksonville
Seamless Metal Gutters - Install, Seamless Metal Gutters - Repair, Asphalt Shingle Roofing - Install or Replace,
About us
The mission of StormForce is the protection of your family and home by creating a partnership that results in an individual plan of roof restoration. StormForce does this by showing commitment: Commitment to developing a strong personal relationship with every consumer that protects their interests. Commitment to ethical and transparent business practices. Commitment to using only the very finest materials and workmanship for every roof restoration. Commitment to helping each consumer be a savvy customer through education. Commitment to providing an experience that “wows” our consumers
Business highlights
Emergency services offered
14 years of experience
Services we offer
Roof replacement & repair.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.831 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 0% | ||
| 3% | ||
| 0% | ||
| 3% |
Showing 1-25 of 31 reviews
Lisa G.
Sep 2022
StormForce delivered way more than I could have ever expected. They did exactly what they said they would. There price was a little higher than some others, but was well worth it. The 50 year manufactures warranty and 25 year workmanship warranty really give me piece of mind. I have and will continue to highly recommend StormForce.
Francine B.
Sep 2022
Timely and professional. The gutters went up and look great. Customer service qas on point, the sweetest ladies!
Jack H.
Jul 2019
I have had a wonderful experience in having StormForce install my new roof. Jack Bazzell (sales) took me through the process to not only help get insurance approval but also noted the improper mounting of my old gutters and helped me get this problem also resolved. He is always there to give me the support I need to successfully complete the roof installation. He goes far beyond just sales but also cares about his customers that they are well informed prior to making decisions and comfortable with the least stress possible while going through the process of a new roof installation. I will always recommend StormForce to people needing their roof replaced. Jack Bazzell is special with his outstanding knowledge of new roof installation but also his people skills by being a good listener, caring, and always there when needed anytime of the day. Jack Bazzell is truly a wonderful professional for StormForce.
Donnie P.
Apr 2019
It was absolutely wonderful.Simon Shown up and he gave all kinds of information. He was very personable and everything work fine. Simon was absolutely wonderful and great asset to his company. I was happy with quality work and the customer service.
Scott C.
Apr 2019
Fantastic! Excellent! the workers is so curious and did a beautiful job. They are professional and I never had a job so smooth like that.
Debbie S.
Apr 2019
Very good! The quality of the work is good, work manship is good and they are very responsiveness.
Barbara F.
Dec 2018
It all went great. Highly recommend. Showed up on time. No Lies
Cliff C.
Dec 2018
IT went well. Highly recommend.
Shawn M.
Dec 2018
It went fine. Highly recommend.
Sean M.
Dec 2018
Everything went well. They were quick, easy, and fast. They did a good job. I would recommend them.
David C.
Dec 2018
They did very well. It was done in a timely and professional manner.
Betsy J.
Jun 2018
Excellent. They did everything they said they'd do. It was completed in a timely manner, and they cleaned up well. I've been very pleased, no problems.
Jerry L.
Jun 2018
They did a great job!
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
Michael B.
Jun 2018
Everything was satisfactory an with the company.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
Lee Q.
Jun 2018
Outstanding, they did a great job. My first time going through this process, and they explained the work and did such a good job.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
Frank S.
Jun 2018
They were very professional and prompt. They had a supervisor on site the whole time.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
Christopher C.
Jun 2018
They came recommended from a friend who's parents roof was done by StormForce. They came out had someone inspect the roof. They did everything they said they were going to do. Several other companies stopped by but I chose to go with StormForce. They finished the roof in two days. They even had the dumpster mover and out of the way. I was happy about that as normally they stay around for a couple days. I'm very pleased with the final results of my roof. Jake, our sales rep, was great.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
John O.
Jun 2018
They did an excellent job. Our biggest concern was having nails around the house, and we only found three nails in total, that was very impressive. They were here before the sun came up and was done within the same day.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
John L.
May 2018
The roofing job included a complete re-roof, drip edging, pipe jacks, all required flashing and new chimney cap. We provided 50% cost down payment which this company requires. The job began mid-December 2017 and was to be completed within 2 to 3 days. After the crew finished the job including clean-up, the site foreman came out for signatures. I let her know the job was incomplete because the new chimney cap had not been installed as per contract. I later received a call that the chimney cap had to be manufactured. I then received a call that they misplaced my chimney cap and another had to be manufactured. So after it was finally installed late January, we paid the balance. I will also say that the crew did not do a good job with clean-up. Over the past months, I have occasionally found nails around the house as well as pieces of removed shingles and tar paper.
Joe H.
Sep 2017
Stormforce promised, delivered and we are happy! Awesome it is when you get a phone with a tight schedule then every expectation is met. Wow! I wish all companies could follow their format. I also notice that Stormforce was not money hungry. SF did not hit us with a single change order even though they threw in a few extras. We highly recommend this company.
Christine M.
Jul 2017
I was completely satisfied with every aspect of this job.
Response from StormForce of Jacksonville
"Thank you for placing your trust in StormForce and for taking the time to express your positive experience with us."
Martha D.
Jun 2017
After signing contract on 4/14/17 I never heard from them until weeks later when I was told they would be at my home 6/05/17. It went downhill from there. They got a lot of work done the first day but it rained the second day and I have 3 leak stains on my living room ceiling. I called and they did come out and fix the tarp. A worker asked to use my bathroom twice the first day, spending 20 minutes each time. The skylight was installed off center. The screen under the eaves were knocked out and not replaced. I received a call from them on 6/14/17 wanting to do a survey. I outlined all my problems and a district manager called me back and promised all my problems would be addressed. It is now 6 days later and no contact from them as yet. And did I mention the roof did NOT pass city inspection.
Response from StormForce of Jacksonville
"Dear Mrs. [Member Name Removed] Our company was founded on the principals of integrity, honesty and respect to our customers and employees. These values are woven throughout our Mission Statement and Core Values. Our company has zero tolerance for the failure of its team members to demonstrate the Company's Core Values in EVERY interaction with customers. We have in service training in customer care and interpersonal communication, in efforts to consistently deliver professional service. I have personally reviewed your complaint and regret any inconvenience this has caused.I have conducted a full investigation in order to resolve this matter promptly and equitably. Based on my investigation, StormForce team members did not follow company protocol. If followed, these incidents would have never occurred. Disciplinary action will be taken and the team members involved will be retrained to insure that this does not happen to future customers. Thank you again for taking the time to speak with me this afternoon. I am pleased that you are satisfied with the work that the crew members performed today to fix the stated issues. Again, I apologize for the inconvenience that this has caused. In closing, StormForce of Jacksonville is proud to be a part of the Greater Jacksonville Community. It is our privilege and honor to have performed thousands of roof replacements, with thousands of satisfied customers, since our inception. We will be the industry leader for service, integrity, and quality, in the roofing repair industry for every customer. We are committed to hire locally, buy locally and to be an asset to the fabric of our community. Thank you for affording us an opportunity to resolve this complaint. Thank you, Thomas Ashley President"
Terrie H.
Feb 2017
Well, they had a big crew, the crew cleaned as they went, were not loud or messy , in and out just as they promised.
Robin T.
Jan 2017
Next door neighbor called Storm Force day after hurricane hit our area. Sales person arrived within a couple of hours to begin the estimate process and assist with insurance claim. Neighbor referred to us and surrounding neighbors. The sales representative, site foreman, roofing crew, etc. were very helpful, informative and excellent to work with. I am very satisfied with the service and the work performed.
Response from StormForce of Jacksonville
"Thank you for the positive feedback and for choosing StormForce. A referral is a true honor, and we appreciate you and your neighbors loyalty to StormForce."
Bill R.
Jan 2017
After they did my roof they did such a great job and it just made my house look like a million dollars after they got done,I would definitely recommend them to anybody who needs to get a new roof!!!
Response from StormForce of Jacksonville
"Thank you for sharing your experience, Mr. [Member Name Removed]. We are proud you are pleased with your beautiful new roofing system."
Licensing
State Contractor License Requirements
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FAQ
StormForce of Jacksonville is currently rated 4.8 overall out of 5.
StormForce of Jacksonville accepts the following forms of payment: CreditCard
Yes, StormForce of Jacksonville offers free project estimates.
No, StormForce of Jacksonville does not offer eco-friendly accreditations.
No, StormForce of Jacksonville does not offer a senior discount.
Yes, StormForce of Jacksonville offers emergency services.
No, StormForce of Jacksonville does not offer warranties.