Rory's Custom Hardwood

hardwood floor specialist

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

If you are looking for a quality wood floor or have one that needs some repair, you have come to the right place! Rory's Custom Hardwood is Jacksonville's source for affordable hardwood solutions!

Business highlights

23 years of trusted experience

Amenities

Free Estimates
Yes

Reviews

4.8237 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
5%
3
0%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.8
responsiveness
4.9
Showing 1-25 of 237 reviews

Ronitia H.
03/2025
5.0
Rory responded quickly and came out the next day to assess the situation. He got me a quote within 24 hours and was ready to start the work right away. He was on time and clearly communicated what would be done and how long it would take. My floors were in a bad state but now the floors look absolutely beautiful. His skill and expertise are on display every time I enter my home. Would highly recommend 10/10!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lynda D.
10/2024
5.0
Rory Peterson, owner, was very responsive, friendly, easy to work with, efficient, and experienced. He provided a very expeditious work date, and did an excellent job on the hardwood floor refinishing at my home. Highly recommend. If I have more work of this nature, I will definitely call Rory!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gina G.
01/2024
5.0
I entrusted my home to Rory and he did an outstanding job. He moved my furniture, sanded, and polyurethaned my floors, cleaned the space, and moved my furniture back. The pictures speak for themselves. He kept the dust at an absolute minimum. I could not have asked for a better experience. He is an honest, skilled, and attentive contractor. Truly a gem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheila J.
10/2023
5.0
Excellent work! Very professional and helpful. It was a pleasure to work with Rory.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Guilad P.
06/2023
5.0
I hired them to repair a hardwood floor. They not only repaired the hardwood floor, but they refinished the whole living room and dining room. They were very prompt and their work was very well done. The price was very reasonable as well. Would recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William M.
05/2023
4.5
Nice workmanship!

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Judy M.
04/2023
5.0
Great work! Great price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron P.
04/2023
5.0
Great work and very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,400

Michael L.
04/2023
5.0
I recently hired Rory's Custom Hardwood to refinish the floors in my home, and I couldn't be happier with the results. From start to finish, Rory and his team were professional, courteous, and efficient. They took the time to explain the refinishing process to me and answer all of my questions, and they were extremely careful and thorough in their work. The final result is simply stunning - my floors look brand new again! Not only did Rory's team do an excellent job with the refinishing, but they also left my home spotless when they were done. They truly went above and beyond to ensure my satisfaction. I highly recommend Rory's Custom Hardwood to anyone in need of this service. You won't be disappointed!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Cliff C.
02/2023
5.0
Beautiful work restoring watered damaged wood floors. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$3,800

Kent B.
01/2023
5.0
job was prefect very happy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ben E.
12/2022
5.0
They did a great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike P.
12/2022
4.0
Great service to quote deliver and support this project

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Richard S.
11/2022
5.0
We are extremely satisfied with Rory's work. He was very friendly and professional. Our hardwood floors were very worn and scratched everywhere from our dogs. Rory brought the floor back to life. The quality of the refinishing exceeded our expectations. The work was completed a few months ago and the new finish is holding up very well even with the traffic from our dogs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,600

Corrie P.
09/2022
5.0
Rory and his team were professional and thorough. I was so happy with their work. They refinished the downstairs wood floor and replaced the wood floors upstairs. He is good at what he does and I highly recommend Rory for your hardwood floors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy B.
07/2022
5.0
Rory is professional and an expert in judging the success of wood floor refinishing. He was able to determine that he could successfully sand and refinish my kitchen floor. When Plan A (water based) didn't work he quickly offered Plan B (oil) and adjusted his schedule to accommodate the change. I am delighted with the result!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,250

Zachary A.
07/2022
5.0
Rory provided great value and great service, but more than that he is a true craftsman. He, in addition to refinishing out floors, removed and replaced several square feet of old damaged wood and made it looks good as new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Inna S.
04/2022
5.0
10 out of 10

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam J.
02/2022
5.0
Professional, on time great job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pam J.
12/2021
5.0
Great floor refinishing experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

Bryan C.
08/2021
5.0
Rory and his team did an outstanding job on hardwood floors that are 67 years old. He refinished the floors in the entire home. He was always on time and always described the scope of work he was doing on a given day. Very courteous and professional. I will highly recommend his service to anyone in need of this service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,550

Lauren S.
08/2021
5.0
Rory and his team refinished hardwood in our home. Rory and his team were super professional. He relayed what time he would be at my house every morning and how long each day would take and why. He was always right on time! They were incredibly clean and did a wonderful job on my floors. Rory even went out of his way to help me get some discounted wood to be able to do our foyer because he knew I wanted that area done but was worried about cost. I would definitely recommend them and use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Nelson V.
08/2021
5.0
Rory and son refinished 60 yr old parquet floors in 7 rooms. They did a highly professional and complete job. Including floor repair in 2 ugly water/pet damaged areas. I could not be happier with final gorgeous wood color and high gloss appearance. 5 days including final day to ensure cured drying time for poly urethane finish. Rory was very knowledgeable and made excellent recommendations on how to proceed. They were on time and kept me appraised of progress and sought my ok when any issues occurred. I highly recommend Rory’s Custom Hardwood for your floor refinish project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul D.
08/2021
5.0
He was well informed, courteous, prompt, conscientious, efficient and did a good clean job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5


marc b.
07/2021
5.0
Rory was professional and trustworthy. I have a significant amount of maple flooring in my home (all but 2 bedrooms and 3 bathrooms are maple) and he refinished them to look better than the day they were installed. Highly recommend him!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$3,100

Contact information

1203 Grandview Dr, Jacksonville, FL 32211


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Service Categories

hardwood floor specialist

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Yes, Rory's Custom Hardwood offers free project estimates.
No, Rory's Custom Hardwood does not offer eco-friendly accreditations.
No, Rory's Custom Hardwood does not offer a senior discount.
No, Rory's Custom Hardwood does not offer emergency services.
No, Rory's Custom Hardwood does not offer warranties.

Contact information

1203 Grandview Dr, Jacksonville, FL 32211


Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed