R L Brown Trim

We reached out regarding some misalignment in our door stops and hinges that was denting the door frame and leaving behind residue. Given the home was less than 18 months old, this should not have been occurring. Our community warranty administrator pointed us to RL Brown Trim and after initially reaching out, Robert confirmed that this was likely damaged during construction and let me know he would circle back to schedule an appointment to repair. After not hearing back, I followed up with email on multiple occasions over 6 weeks without any response whatsoever. I even tried calling and finally also texted after which he replied 'What do you want?'. When I finally got a hold of Robert, he was rude and tried to imply he did not perform such work (even though he did) and that I had the wrong number. In the end, he refused to do any of the repairs because the warranty had just expired (which was acknowledged up front) despite initially stating that he would, before becoming non responsive and then extremely rude. If you need work done, I strongly recommend going with another company.