Purple Heart Pools, Inc.

Great communication. Straivht forward. Easy to work with. Recommended.

These pros were EXCELLENT!!!!

?‍♂️

Do Not Use This Company. They are not properly licensed or insured in the State of Florida. Shame on Home Advisors for keeping them on their preferred list of contractors. Chad Vlaeminck doing business as Purple Heart Pools, Inc. (also known as Professional Pool Care, Inc.) is not licensed to perform the services advertised on his website and is, therefore, operating as an unlicensed contractor in the State of Florida The Department of Business and Professional Regulation (DBPR) is the agency in Florida charged with licensing and regulating businesses and professionals and clearly states: In Florida, a pool business must be licensed by DBPR to legally operate. A search of the DBPRs website at http://www.myfloridalicense.com/dbpr/ reveals no such license for either Vlaeminck, Purple Heart Pools, Inc., or Professional Pool Care, Inc. When we contacted Purple Heart Pools asking for their contractors license number, Vlaeminck gave us his business license number. DBPR states, An occupational or business license does not mean the business is authorized to perform contracting work but simply shows the business is registered to conduct business. The companys website clearly states it is licensed and insured. DBPR states, "A contractor is required to display his or her contractors license number on any advertisement. No such number is displayed on the companys website. 2018 Florida Statues, Chapter 489, states, The scope of work for a swimming pool/spa servicing contractor requires a license issued by DBPR. Chapter 489, Florida Statutes, sections 489.127, F.S. states: Unlicensed contracting is a crime. Any person who practices, offers to practice, or hold themselves out as licensed to practice contracting is subject to criminal prosecution. Purple Heart Pools can legally clean your pool without a license issued by DBPR. However, even in this endeavor, they are incompetent. After cleaning our pool for 5 months, we had the water tested and found no chlorine and/or pH balancing chemicals present at all. Our filter had not been cleaned properly the entire time and was so dirty it had to be replaced. Additionally, when asked, Vlaeminck could not produce a workers compensation insurance certificate as required by DBPR covering his technicians. If one of the technicians is hurt on your property, your homeowners insurance could be liable since Vlaeminck is not properly insured. We never knew what day the pool technician would arrive,if at all and he spent less than 10 minutes on our pool when he actually did show up. We paid $150 a month for under 20 minutes of substandard work by Purple Heart Pools, Inc. Stay far away from this company and do not let them do any contracting work such as pool repair, pool remodeling and renovation, pump repair, pool plastering, or deck repair because they are not licensed and insured to do this work.

Great work, great service. Chad was someone I would recommend to anyone. He came out to the house and cleaned our filter and Cell in a salt water pool. He spent a lot of time letting me hang out and ask questions. Gave me some great tips on how to take care of my pool. Did a great job and went over and beyond. Thank you Chad !

THEY DO EXCELLENT JOB!!!!!!!!!!!!!

Chad was polite and showed up on time.

Very professional and friendly.

on time very pleasant to deal with, would recomme nd

Chad responded immediately to my request and was able to come out within a couple of days to start service. Pool looks great.

I hired him to clean my pool. he told me he was going to drain the water so he could clean it. I told him that the pool could Pop out of the ground. He told me don't worry about that happening. My pool popped out of the ground 24". Thank God he had insurance to pay for the damage.

Chad did a great job cleaning the pool out I was very satisfied with itI would recommend him to my friends.

Excellent work by a courteous and knowledgeable pro. He had the work done quickly when I needed it.

excellent

Came same day I called to give estimate and came to do job three days later. Completed job fast and left no mess.

Chad is professional, reliable and very good at what he does. Highly recommend.

Chad is THE BEST. I've used other pool companies and the acted like they were doing me a favor to service the pool. Chad cares about his customers, is easy to work with, very honest, does great work, explains things clearly and is reasonable in his charges.

Went online to find someone who could help show me how to clean my DE filter. Just purchased this home and though I had a pool before, it was not a DE. With all I read on how to clean the filter, it is tricky to reassemble. Chad called just moments after I posted request. After he cleaned filter and pool, I asked what he would charge to stop in once a month to clean pool, look over equipment, check chem. balance, and add the needed DE powder. He gave a very reasonable estimate. Chad went above and beyond, and I highly recommend his company. Thank you Chad for your help, and advice.