PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by Water, Fire, Mold, Trauma Scene (Bio Hazard) Clean Up, Meth Lab Clean up, Hoarder clean up and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve. We respond to emergencies within two hours or less 7 days a week 24 hours a day.
Water Damage Mitigation, Fire Damage Restoration, Mold Remediation, Biohazard Cleanup, Hoarder Clean Up, Meth Lab Clean Up.
Yes
Yes
Yes
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
3% | ||
0% | ||
3% | ||
12% |
"Thank you so much for the nice review. If we can be of further assistance, please let us know. Sincerely, Wayne Terry"
"We are the Jacksonville PuroClean off of I-10. Are you meaning the St.Augustine PuroClean? I do not show your name in any of our records. I will look further in our files however I believe this is the wrong Puro location..... I can be reached at 904-613-0883 if you have any questions. Sincerely, Wayne Terry"
"This is Wayne Terry, president of PuroClean. Please call me on my cell 904-613-0883. I am not familiar with the job however I would like to come by and I can bring a crew to correct any problems right away. looked at the notes in the file and talked to the lead technician in charge of the job. We cleaned the walls for "preparation to paint" meaning they may look dirty however if you wipe it with a white towel, no soot should come off and they would be ready for new paint to be applied. I would like to get this taken care of as soon as possible. Please give me a call."
"Thank you for the wonderful review. If we can ever be of further assistance, please let us know. Sincerely, Wayne Terry"
"Thank you very much for your great review on Ed and our company. If we can be of further assistance please let us know. Sincerely, Wayne Terry President"
"Thank you for the review. I appreciate you. If we can be of any further assistance please let us know. Sincerely, Wayne Terry Owner"
"Thank you very much for your review. I appreciate that. Our mailing address is the one you mentioned above. Our Physical address (Our facility) is 4737 Dellwood Ave Jacksonville, FL 32205. Thank you again and please let us know if we can be of further assistance. Sincerely, Wayne Terry Owner"
"Thank you for the great review. I am glad Dwayne was able to take care of your situation. He is a wonderful employee. He is a retired Senior Chief in the U.S. Navy and we are glad to have him as part of our team. Thanks again and please let me know if we can be of any further assistance. Sincerely, Wayne Terry President"
"Thank you very much for the nice review. I am glad we were able to take care of your situation. Please let us know if we can be of any help in the future. Sincerely, Wayne Terry President"
"Thank you for the review [Member Name Removed]. If we can be of any further assistance please give us a call. Sincerely, Wayne Terry President"
"It was very thoughtful for you to leave us a review even though we didn't do the job. Thank you. I am glad we were able to respond quickly and answer any of your questions. If you should need anything else please give us a call. Sincerely, Wayne Terry, President"
"Thank you for the kind words. We love taking care of our customers. If we can be of any further assistance please give us a call. Sincerely, Wayne Terry President"
"Very glad we were able to help you. Thank you very much for this nice review. Sincerely, Wayne Terry President"
"I just saw this and went back to the files to see what happened. There is no excuse for us not calling you back and taking care of your need. There was a communication breakdown between the office and the field tech. I have fixed this problem (This happened twice in one week) however that does not make up for the mistake. If there is anything we can do to make this up to you please call the office at 904-573-3566 and ask for me. I have corrected the problem and I am VERY SORRY. Most Sincerely, Wayne Terry, Owner"
"I just saw this and went back to the files to see what happened. There is no excuse for us not calling you back and taking care of your need. There was a communication breakdown between the office and the field tech. I have fixed this problem (This happened twice in one week) however that does not make up for the mistake. If there is anything we can do to make this up to you please call the office at 904-573-3566 and ask for me. I have corrected the problem and I am VERY SORRY. Most Sincerely, Wayne Terry, Owner"
"Thank you for the nice review (removed member name). We appreciate your business and I am glad we were able to bring the home back to normal. I noticed a "B" selected for the price. All pricing is determined by a system called Xactimate. It pulls prices by zip code and is a nationwide software program. Thanks again for taking the time to give us such a nice review."
Trade License Number
Trade License Locale
Trade License Authority
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
Sunday: | 12:00 AM - 12:00 AM |
Monday: | 12:00 AM - 12:00 AM |
Tuesday: | 12:00 AM - 12:00 AM |
Wednesday: | 12:00 AM - 12:00 AM |
Thursday: | 12:00 AM - 12:00 AM |
Friday: | 12:00 AM - 12:00 AM |
Saturday: | 12:00 AM - 12:00 AM |