
Protection 1 Jacksonville
About us
Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.
Business highlights
Services we offer
CCTV & remote video, Professional installation, burglary alarms, business intrusion monitoring, carbon monoxide, card access control, dedicated cellular monitoring, digital cellular backup, extended warranty, fire detection & video surveillance, flood, heat detection & sump pump high water alarm., identity theft protection, low temperature, maintenance program, smart phone apps, smoke & fire, web & mobile-based controls, wireless home security monitoring
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
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I asked for any additional advice he might give me on the use of my alarm. He advised that I should use it on instant mode at night and during the day should I be home and not stepping in and out of the house. He related a close call with a customer who would have been better off with instant on than with delayed mode as she had left it. Daytime intruder kicked down front door during the day when she would not normally be home. No alarm sounded immediately on 90 second delay mode. He opened her bedroom door which woke her up from her bed. Then the delay kicked in and sounded the alarm. He ran away at the sound of the alarm and customer was okay. But instant on while she was home during the day would have been smart. As soon as intruder kicked the door open, alarm would have sounded. Good advice from the tech.
Tech removed all tools. Explained no charge for service. Shook my hand and went on his way.
"Hello, Thank you for taking the time to share your experience with Protection 1. We value your feedback and are very pleased to hear that we were able to resolve your concerns. If you ever have questions or need assistance, please call (877) 776-1911 or visit us at www.Protection1.com. We're here for you 24 hours a day, 365 days a year. Kind Regards, Stacie D. Protection 1"
"Hello, Thank you for taking the time to share your experience with Protection 1. We value your feedback and are very pleased to hear that you were happy with the service you received. If you ever have questions or need assistance, please call (877) 776-1911 or visit us at www.Protection1.com. We're here for you 24 hours a day, 365 days a year. Kind Regards, Brandon F. Protection 1"
"Hello, Thank you for taking the time to share your experience with Protection 1. We value your feedback and are very pleased to hear that you were happy with the service you received. If you ever have questions or need assistance, please call (877) 776-1911 or visit us at www.Protection1.com. We're here for you 24 hours a day, 365 days a year. Kind Regards, Brandon F. Protection 1"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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