Premier Home Pros, LLC logoApproved Pro
Approved Pro

Premier Home Pros, LLC

Bathtub Installation and Replacement, Shower Installation and Replacement,

About us

Premier Home Pros specializes in full bathroom remodels and installs finely crafted bathtubs and showers in as little as one day. With maintenance-free solutions and a variety of stunning designs to match your style, getting your dream bathroom has never been easier and more affordable. All of our products our backed by a full lifetime and service warranty program to offer customers the last system they will ever need. Get a FREE design consultation and transform your bathroom into a space that's not only functional, beautiful.

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.560 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
7%
3
5%
2
0%
1
8%

Filter reviews by service

Showing 1-25 of 60 reviews
Paul W.
Jun 2025
5.0
Google Review
Our experience with the customer sales rep was exceptional. He was gracious, kind, informative, thorough, and not overly pushy. The products they showed were high-quality and offered appropriate variety. I would recommend giving them an opportunity to culture remodel.

Cheryl M.
Jun 2025
3.0
Google Review
Let me say first my installer Taylor was great. My issue is the components and sales tactics. I told the sales person I was going to get a couple of estimates before deciding on a vendor. Premier was the first company I was talking to. I had done some research on the range of costs to have a tub converted to a walk-in shower. Tyler showed me the material and it was a good presentation. What I didn't like was him quoting $22,569 first and then saying if I paid a cash/check down payment and signed right then the price would be $15,891. I hate that kind of sells tactic. The material looked good and the time frame was good. So I went ahead. That was 3/28/25. My tear out and installation started when promised. When Taylor got to the glass door part. The hardware was missing. They tried to expedite it but that didn't happen. On April 17th Taylor said the hardware came in and he was heading over. When Taylor got to the door hardware it was the wrong size. It had to be ordered. Here it is May 23rd and Taylor came with the hardware and glass. Guess what the glass was the wrong size. Here we go again. Pour Taylor has not been paid yet for all the work he has already done. Of course I will not pay the remaining amount until it is finished but, the company should pay Taylor for his hard work so far. It is not his fault the pieces he is given are wrong.

Deborah G.
Jun 2025
5.0
Google Review
My husband and I absolutely love our shower makeover! Eric installed the shower with accuracy, precision and professionalism. He cleaned up behind him, even mopping his way out. I highly recommend Premier Home Pros for any shower renovation and ask for Eric; you will not be disappointed!

Donna O.
Jun 2025
5.0
Google Review
Tyler is extremely professional and polite. He is very knowledgeable and polite. I would highly recommend him to do your project.

Deshone D.
Jun 2025
5.0
Google Review
Eric . W was a god send . This man went above and beyond is job to complete a difficult task . I'm 110 precent statisfied

Sherry T.
Mar 2025
5.0
Shower Installation and Replacement
$1,500,000
The shower is beautiful.The salesman, Danny was knowledgeable, caring and professional. He was efficient, kind and easy to work with. Danny listened to what we wanted and followed through with our needs. The installers were professional and meticulous. They laid down a path of sturdy cloth to walk on and cleaned up completely. The whole job was done in a day. The quality of the materials was excellent and will last a lifetime. I would recommend Premier Home Pros to everyone.
Response from

"Wonderful! Thanks so much for your feedback, Sherry!"


Tara R.
Mar 2025
1.0
Shower Installation and Replacement
They put in the wrong shower pan said I?m sorry we can?t fix it, didn?t put the right board behind the wall panels and made a dangerous step up and they said they won?t fix it.
Response from

"Hi Tara - We're so sorry to hear about the shower pan and would like to learn more about your situation. Since we can't see your last name, and identify you in the system, would you mind calling us at 855-209-7818 and press option 4 for service? Thank you."


Christina T.
Mar 2025
3.0
Shower Installation and Replacement
From beginning of tear down to installation of shower door took about a month. Nobody gave us this information upfront. Delays included one installer getting sick and ordering of door once the shower was ?done.? We don?t care for the very large drainage area in the middle of the shower floor. The walls of the shower look great and the chair is very nice. Great shower head!
Response from

"Hi Christina - We're so sorry to hear about the delays in your project. That is definitely not indicative of our typical process. We regret that you selected a center drain for your shower as we offer drains that are situated closer to the shower head. We really appreciate your feedback and if you have additional comments, please do not hesitate to reach out!"


Edward S.
Mar 2025
5.0
Shower Installation and Replacement
The Job was completed in one day and the Installers did a good job of taking the old shower out and putting the new one in. They made sure everything was set up the way we wanted and was very courteous.
Response from

"Wonderful! Thanks so much for your feedback!"


Norbely B.
Mar 2025
1.0
Shower Installation and Replacement
Job was incomplete did not conform to contract. Left door unfinished elderly couple.
Response from

"Hi Norbely - We're so sorry to hear that you were left dissatisfied with your recent project and want to make things right. We'd like to learn more about your situation. Since we can't see your last name, and identify you in the system, would you mind calling us at 855-209-7818 and press option 4 for service? Thank you."


Jake W.
Dec 2024
5.0
Shower Installation and Replacement
Yes, I recommend this pro
Loved everything about this company.

Thomas G.
Aug 2024
3.5
Shower Installation and Replacement
Yes, I recommend this pro
Installation (including the professionalism of the installers) was excellent. Same with the quality of the materials. What keeps me from giving 5 stars across the board is the ridiculously long wait to get the project scheduled. I was informed that installation would be done in 6 to 8 weeks. By the 10th week I began making weekly inquiries to the Tampa FL office; where the response was polite and reassuring. However, the job was not completed until the 12th week.

Judith T.
Aug 2024
4.0
Yes, I recommend this pro
Had work done in my guest bathroom which isn't listed I went under remodel. Had a tub removed and added just a shower stall. I liked their product, in fact I recommended them to a couple people. They're installers went above and beyond very pleased! My only issue was they only used Delta products I would have preferred grohe fixtures. Very fast responses to my phone calls.

Holly E.
Apr 2024
1.0
I paid alot of money to have a jetted tub/shower installed in February. The project took around 6 days when we were told 2 days at most. I am still waiting for several issues to be fixed and resolved but keep getting put on the back burner due to paying them for a job that I was promised would be wrapped up quickly the few odds and ends. Currently, I have a bucket catching water in my basement because the tub overflow leaks each time I use my shower/tub. There was also a pinhole in my brand new jetted tub after installation that is not my fault but I am expected to have a tub with a patch job you can see with the money I have paid. They are supposed to replace one of my door panels that the installer must have scratched, fix my leak and make the patch job look better for me. I am not satisfied with the work for the money paid and I would not recommend them to anyone. I hope to get these issues resolved soon so that I can at least not have a leaking tub, scratched door and pink patch that I can see in my tub. I would normally recommend anyone that I hire for work because I never have a bad experience like this one has been a true disappointment. The worst part about this is the lack of communication. I have talked to many people along the way and it seems they have left the company or moved on so I get passed around to another new person.
Response from

"Hi Holly, We value your business and want to assure you we have every desire to assist you. We acknowledge your concerns about the pinhole leak, however, we believe this does not warrant an entire redo of the project. We have attempted to go out to your home and touch up the repair and you have refused the repair. We also agreed to adding a piece of paneling in the basement that was damaged by a leak prior to us being there to help with the length of the job. Please get in touch with us when you're ready to have someone come out and correct the leak."


Sara K.
Mar 2024
5.0
Shower Installation and Replacement
Yes, I recommend this pro
We had a new shower installed. They did Beautiful work. Cleaned up well afterwards. The seems and calking were well done. They explained what they were doing.

Arlene C.
Mar 2024
5.0
Yes, I recommend this pro
Excellent work by Laziz very professional Patience and gave me a clear understanding of the work I would definitely hire him for another project

Vanessa S.
Mar 2024
5.0
Yes, I recommend this pro
I wanted my oversized tub removed and to install a larger walk in shower . Luis and his team came and immediate began working on demolishing the bathroom. Everyday they cleaned up behind themselves and was patient with me to answer all of my questions and any concerns I had . They were very professional and pleasant to work with. Also Tom who is the Contract Manager also work with me even when I made the mistake .. I would recommend Luis and Tom for all your Bathroom Renovations !!! Very pleased customer !!

Susan K.
Mar 2024
5.0
Yes, I recommend this pro
We live in an old home which can be difficult to work with standard measurements. Laziz and his team (Josh and Tom) did a fantastic job making sure everything was taken into consideration when installing the new shower, They were prompt, the quality of the work excellent and they did a great job cleaning up (one of my pet peeves since many workers do not). Love the manufactured stone look! Would use again and highly recommend.

Thomas R.
Mar 2024
5.0
Shower Installation and Replacement
Yes, I recommend this pro
Lasiz, crew chief , Josh and Tom in the office all did great job . Great product quality, punctual, great attention to detail in installation. Would use again and recommend.

Raymond C.
Mar 2024
5.0
Yes, I recommend this pro
Sub Contractors were very polite & professional

Lauren T.
Mar 2024
5.0
Yes, I recommend this pro
I had a great experience working with Adam and John. They were extremely diligent and meticulous in their work, producing fantastic results without taking any shortcuts. The salesman, however, was a bit challenging to work with. Nonetheless, thanks to Adam and John, my vision was successfully brought to life.

Leigh M.
Mar 2024
5.0
Yes, I recommend this pro
Courteous, professional, went the extra mile to get the job done

Frank D.
Feb 2024
5.0
Yes, I recommend this pro
Excellent work and Service

Mary F.
Feb 2024
5.0
Yes, I recommend this pro
We love everything about our new walk in shower. Mickey and Dave were our installers. They were on time and worked all day to get the job done in one day. They did quality work and and it showed! Very polite guys that know their job. I highly recommend them! Life time warranty was what convinced us. Seeing the product installed was outstanding. Our sales agent was Lewie, another great guy. Without his expertise we might have interviewed another company. Thank you Premier Home Pros for a job well done!

James or Judith C.
Jan 2024
5.0
Yes, I recommend this pro
They completed two bathrooms within a week. They were kind and thoughtful of the home interior and did a very satisfying job. We love our new bathrooms. Premier Home Pros have a thumbs up from usð ¥°
Response from

"Wonderful! Thanks so much for taking the time to leave us a review! We appreciate your feedback!"

Showing 1-25 of 60

Licensing

Licensed*

Trade License Number

CFC1433570

Trade License Locale

OH

Trade License Expiration

08/31/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Premier Home Pros, LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 9:00 PM Tuesday: 8:00 AM - 9:00 PM Wednesday: 8:00 AM - 9:00 PM Thursday: 8:00 AM - 9:00 PM Friday: 8:00 AM - 9:00 PM Saturday: 8:00 AM - 4:00 PM Sunday: 9:00 AM - 3:00 PM
Premier Home Pros, LLC accepts the following forms of payment: CreditCard
Yes, Premier Home Pros, LLC offers free project estimates.
No, Premier Home Pros, LLC does not offer eco-friendly accreditations.
No, Premier Home Pros, LLC does not offer a senior discount.
No, Premier Home Pros, LLC does not offer emergency services.
Yes, Premier Home Pros, LLC offers warranties.

Contact Information

5105 Philips Hwy, Suite 4-5, Jacksonville, FL 32207

Service Hours

Sunday:9:00 AM - 3:00 PM
Monday:8:00 AM - 9:00 PM
Tuesday:8:00 AM - 9:00 PM
Wednesday:8:00 AM - 9:00 PM
Thursday:8:00 AM - 9:00 PM
Friday:8:00 AM - 9:00 PM
Saturday:8:00 AM - 4:00 PM
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