Poolside Designs, Inc

I have dealt with Poolside Designs for over 2 years now. They are not a great company. Last year they replaced our pool lights and within 7 months those lights stopped working. Poolside Designs visited and determined the lights were indeed blown and would have to be replaced. There was some confusion as to whether this would be a warranty fix or not. I told their representative, Derek Dixon, we would be content getting a quote to fix the lights. He agreed & said he would have a quote that week. This was on 9/30. A month later he said he would have the quote the following week. When I asked on 12/1 if he had a price, he said he would get back to me on Monday. Since that time he has refused to reply to my emails and has not returned my calls. 12/1 -"Sorry. I called him again Monday. I asked him to work out a cash deal on the lights. I will have a number for you in the morning. " 12/13 - Hey Derek -Any updates on the lights/pricing? Thank You. He has never replied since.