
Mastercraft Shutters & Blinds
About us
We provide quality window treatments including wood & premium solid poly shutters manufactured at our plant in Jacksonville, including Hunter Douglas and Vista products. We pride ourselves on our innovative ways of adding beauty as well as efficiencies to every window we do. We provide the highest quality of craftsmanship, materials, and professional service from start to finish.
Business highlights
Services we offer
We specialize in custom plantation shutters including wood & premium solid poly shutters, providing our high level of artistry and attention to detail to customers in Jacksonville and throughout Florida. We are the manufacturer and installer—not just the salesperson. Therefore, we can provide attention to craftsmanship and detail that our competitors simply do not.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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"It is our goal to make every client happy and pleased with the services we offer. Your comment is greatly appreciated. I'm not sure why the quality and price only got a B we are usually told our prices are the best. Again thank you for taking the time to review our service. It is much appreciated! Mastercraft Shutters and Blinds"
"We are so grateful to have returning clients such as yourself. Thank you so much for your review and your business. Mastercraft Shutters and Blinds"
My wife and I purchased a home with arch-top windows at several locations. We decided that plantation shutters would be a good option for appearance, light control and privacy. We invited Ivan to visit the house and give us a proposal for shutters. He arrived on time and quickly measured all of the windows in the house that might be near or long term candidates for shutters. He then showed us samples of available shutter styles and options, and provided pricing to shutter the windows we specified. The cost was reasonable considering that the shutters would have to be custom made to fit each window.
The shutters were installed today and we are completely satisfied. They are solidly constructed, function well, fit perfectly and look great. We expect to add plantation shutters in a few additional locations in the future, and will not hesitate to use Mastercraft again.
I was told the shutters would be ready in 4 weeks (custom made at their plant in Jacksonville). Almost 4 weeks to the day I got a call from Ivan to set up a date for installation. He and his 2 employees were delayed at their previous appointment but Ivan gave me a call to let me know they would be arriving 30 minutes late. I appreciated the call.
When they entered one area of installation, Ivan immediately noticed he had incorrectly measured that window. He immediately remeasured the window and called his business to let the employees know another shutter would be needed. And he guaranteed me the shutter would be ready for installation on the following day.
Ivan and his 2 employees worked quickly and efficiently at removing my old blinds and installing my new plantation shutters. They spoke quietly to each other resulting in less intrusion in my home. When they left, the shutters looked perfect at my windows.
Ivan and both employees returned the next day with the correctly sized last shutter and installed it within minutes.
I would recommend Mastercraft Shutters and Blinds to others.
In more than one word: Mastercraft Shutters and Blinds were one of 6 companies I contacted for a quote to install plantation shutters on 19 windows and 2 doors within my home. Ivan and his daughter were so flexible in scheduling the initial in home consultation. When they arrived, they were respectful, courteous and professional to both me and in and around my home. They answered all of the questions I had, thoroughly. I am an engineer so I am extremely inquisitive of the manufacturing process and quality standards. After talking about it with me for a few minutes, Ivan, enthusiastically, said, "If you have some time, follow me to my manufacturing shop and I will show you!" I eagerly jumped in my truck and followed him. Upon arrival, he took me through each step, showed me how different options would effect the overall look in MY home, what his suggestions were, and then asked how I felt about it. That whole experience alone completely won me over...
...But wait, there's more! That evening, I received the quote from them. Of the 6 quotes I sought out from both local companies and the big guys, Mastercraft Shutters and Blinds was the 2nd least costly. The decision was simple. When factoring in that they were family owned, locally manufactured, professional, intelligent, thoughtful AND so price competitive, I went with Ivan and Mastercraft.
Manufacturing was fast. Installation was done at my convenience and carefully as to not miss any detail. The end result was amazing and brought my home to the next tier.
But wait, there's more! A few months after installation, one of my dogs found that a good use for custom plantation shutters was a ladder to be able to see out the window. After a few weeks of doing this, my dog got cocky and pounced on it breaking two of the louvers. I called Ivan to see if he could fix them for me and had explained what happen. Normally, in these scenarios, the lower priced option will rake you over the coals with charges. Ivan refused to charge me a single penny. He was so nice about it. Embarrassing as it may be, I had a foster dog about a two years after Ivan installed my shutters and this dog decided when the mailman comes, it is appropriate to bite down on the louvers. It only happened once, but once was enough. Head hung down, I called Ivan, again. I got the same exact result as last time. Ivan completely stood behind his product even when, clearly, it had nothing to do with him and repaired my shutter for free, with a smile on his face, and withing 24 hours.
VERY, VERY rarely do you come across a business and business owner with the extreme level of professionalism, class, honesty, understanding, workmanship, and quality, all at the same time, as you do with Ivan from Mastercraft Shutters and Blinds. I would recommend them to anyone and everybody. You will not find a better product, price and organization anywhere.
Licensing
State Contractor License Requirements
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