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We are most impressed by the professionalism and integrity of the employees of this company, from the office staff who took our call to the technician who arrived on schedule and promptly took care of the problems we were experiencing. In addition to fixing the thermostat wire, he also fixed the spare bedroom vent problem that in March of 2014 another A/C company attempted to fix by replacing the ductwork to that room for $470 and then, when still no air would come through, advised they would need to replace and reconfigure all the ductwork throughout the house to make that vent work, giving us a written estimated cost of $1,950. Needless to say, we could not afford to do that and declined any further service from that company. We felt like old fools for wasting $470 to replace ductwork for a non-working vent.
We are ever so grateful we called Marco Heating & Air to fix the outside thermostat wire and, based on the technician's professionalism, knowledge & caring personality, decided to ask him to also evaluate the problem with the vent in the spare bedroom. It's wonderful to be able to use that room in comfort. Bless you, Marco Heating and Air.
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