Lee & Cates Glass

Auto Glass, Glass and Mirrors, Windows,


Services we offer

Auto glass, repair, doors, windows & mirrors.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.89 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
0%
2
0%
1
22%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.6
responsiveness
4.8
punctuality
4.9
Showing 1-9 of 9 reviews

David W.
09/2017
5.0
glass repair
  + -1 more
They were professional, showed up on time, and did a good job.
Description of Work: We had a new seamless shower enclosure installed, and removal of the old for just under $2k

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tim M.
03/2017
1.0
replacement windows
  + -1 more
I have the money to get it done. I won't be spending my money with this company when I can't even get a estimate. I missed a call from a guy named Alen because I was at work. I called the tech three times with no call back. Then the lady at the office seemed like she had my paperwork, but needed to speak to a manager. She then came back and said oh you can reschedule. Ahh no thank you! I guess when you have a decent reputation you can pick and choose who you want to serve.
Description of Work: I wish they showed up..

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


calvin H.
05/2016
1.0
glass repair
  + -1 more
see above
Description of Work: I needed glass for four shelves. I called and talked to them briefly on the phone. I drove to their store. I walked into the showroom. There were two people waiting when I arrived. There were two people working in the show room. No one working there said anything while I was there. One guy sent to a table and started doing paperwork. The other guy walked by me and out the door and did not come back while I was still there. The two people that were there before me both looked pretty anxious, like they had been waiting for a while. After about ten minutes. The two people there before me left. I left also. The guy doing paperwork didn't look up the whole time. Maybe they don't do retail business. Wish they had told me that on the phone and saved me the trip.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Sherry S.
02/2015
5.0
auto glass
  + -1 more
Did the work when they said they would and did an excellent job.
Description of Work: Replaced the glass in 11 windows in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Raymond K.
11/2014
5.0
auto glass
  + -1 more
unknown
Description of Work: Arrived on time, actually early. Seemed a little overpriced but they did a thorough and clean job.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$284

KIM L.
09/2012
5.0
auto glass
  + -1 more
We were on vacation visiting family in Jacksonville, FL. Our car windshield got hit by a massive rock and did some terrible damage. We knew we couldn't drive home with that damage windshield. It needed to be replaced right away. We called Lee and Cates which was recommended by a local friend and they were very courteous over the phone and due to our situation, fit us in the very next day. Highly recommend them to anyone.
Description of Work: Our vehicle windshield needed to be replaced immediately. It was damaged by a huge rock and was cracking across the windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sara T.
01/2010
5.0
auto glass
  + -1 more
Local middle of the night pranksters decided to celebrate Halloween in the wee hours of the morning (Friday) by slinging a chunk of concrete through the rear window of my Toyota Sienna. My husband called around to various companies getting estimates for the price and the time for repair. All companies indicated that they would not be able to repair the window until Monday but my husband explained to Lee and Cates that we could not come in Monday as I was heading into the hospital that day to have labor induced. They agreed to do the repair that same day. We dropped the van off and returned a few hours later to pick it up. They did a great job and their staff was very friendly.
Description of Work: Replaced the rear window in my van.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

JANA V.
05/2007
5.0
replacement windows
  + -1 more
If you ever want a really excellent window installer, Lee and Cates fits the bill. Their service department was outstanding. They were very knowledgeable, courteous and the price was the best we found.
Description of Work: Lee & Cates installed 13 new standard sized windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,950

JILL K.
08/2006
5.0
glass repair
  + -1 more
Lee and Cates Glass was really great to work with. They were very helpful with all the different types of glasses that they offer. They were very professional and displayed excellent customer service.
Description of Work: Lee & Cates Glass put a glass covering on the top of my desk, night stand, and dresser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

    Contact information

    410 Millcreek Rd, Jacksonville, FL 32211

    leeandcatesglass.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Glass,
    Glass and Mirrors,
    Windows,
    Doors,
    Auto Service

    FAQ

    Lee & Cates Glass is currently rated 4.8 overall out of 5.

    Monday: 8:00 AM - 5:00 AM

    Tuesday: 8:00 AM - 5:00 AM

    Wednesday: 8:00 AM - 5:00 AM

    Thursday: 8:00 AM - 5:00 AM

    Friday: 8:00 AM - 5:00 AM

    Lee & Cates Glass accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    Yes, Lee & Cates Glass offers free project estimates.
    No, Lee & Cates Glass does not offer eco-friendly accreditations.
    No, Lee & Cates Glass does not offer a senior discount.
    No, Lee & Cates Glass does not offer emergency services.
    No, Lee & Cates Glass does not offer warranties.
    Lee & Cates Glass offers the following services: Auto glass, repair, doors, windows & mirrors.

    Contact information

    410 Millcreek Rd, Jacksonville, FL 32211

    leeandcatesglass.com

    Service hours

    Monday:
    8:00 AM - 5:00 AM
    Tuesday:
    8:00 AM - 5:00 AM
    Wednesday:
    8:00 AM - 5:00 AM
    Thursday:
    8:00 AM - 5:00 AM
    Friday:
    8:00 AM - 5:00 AM