LeafFilter Gutter Protection

Beware of Leaf Filter sales pitch starting at an outrageous amount that quickly, after a “multitude of discounts” arrives at a still outrageous amount, but makes you believe you are getting a “REAL DEAL”. Smooth talking, 6’ 5” Lamar had an excellent command of product knowledge and installation, but when a problem arose with the installer on the job, he suddenly became “Mr. Milk Toast” and told me I needed to contact Customer Service as he was just “the low man on the pole.” Long story short after signing contract installation was “amazingly” set up for next day 8/8/24 window of 8am -12 Noon. Installer arrived at 11:30am with no explanation as to why. Worked 2 1/2 hours installing 67 Linear Feet with no repair or replacement of gutters only to clean out some leaves. Then went to lunch returning around 3pm to continue work which necessitated him working on roof of one-story home around pool cage. He quickly advised me that there were soft spots on my 3 1/2-year new roof replacement and he was quite adamant that he was going to fall through my roof. He wanted to cut the screens in the pool cage so he could work from below. Lamar agreed that cutting screens wasn’t really an option and I should just pay the installer the $2515 for work completed and he would look into it. The following week he said he had to side with his installer. I didn’t realize that their installers are also experienced, licensed roofers. Hmmm I immediately called my local Volusia County, FL roofer with 28 years of experience and well thought of in my community and he sent a foreman out the next morning to check the roof. Both he and another roofer friend, separately determined that the roof was safe and the work could certainly be completed. In fact, I did have the additional 100 Linear Feet completed by someone else for half the price I paid Leaf Filter for 67 LF and in a much more timely and professional fashion from above on the roof. I can only wonder what their life time warranty and customer service experience would be like once they got paid and be thankful that I only suffered a couple of days of anxiety and concern that my roof was caving in and saved thousands of dollars.

I needed a gutter installed on our home, and Leaf Filter knocked it out of the park. The sales folks came out at the scheduled time, took the measurements, and thoroughly explained the process and the product. They gave multiple options based on my needs and questions. Once I committed, they could schedule the installers for the following day, and they were done within two hours. Great job by everyone involved, and we are thoroughly satisfied.

Beware of Leaf Filter - Looking for gutters? Whatever you do, DO NOT user Leaf Filter. I have lived here for 24 years and have had gutters the entire time. My gutters were not drilled into the drip edge ever. I have a picture but cannot post here with my roof completely ripped off with my old non-leaf filter gutters. I decided to replace ALL my gutters with new LF gutters since my house had been completely remolded. The LF people came out, did my installation. They missed an entire window area. They updated the price which was already $600.00 above the competitors to another $340.00. When they finished the installation, they asked me for an amount. I gladly paid. The next day, the sales guy called me and said that I owed the additional $340.00. I told him to come by and I would pay him. He told me and I QUOTE "If I do not get that money by tomorrow, I am going to have to send you to the credit bureau". WTFO! I spend $340 on sushi. Not even close to being a problem. They never performed a water test to see if the gutters would actually work. Weeks later, we notice black stripes on the gutter and realize that the water was overshooting the gutters. The sales guy comes out and we show him our neighbor's house which did their roof and gutters at the same time. Their's were working as designed. NOT LF. When we call the sales guy and he comes out, BTW we have Simon audio/video because I have Ring cameras covering every square inch of my house outside and most of it inside. He told my wife that "the way your neighbor did it is wrong". "We ALWAYS do the installation under the drip edge." Well now that they installed wedges because they tried to "fix" it after the fact, the "installation manager" told me "The only way to fix this is drilling into the drip edge". Yes the same installation my neighbor did "wrong". Also the stripes on my gutters which BTW are permanent, is wear and tear..... after three months of being installed. They are rude, they are unprofessional, and they are deceitful. You are better off not doing gutters and dealing with effects of not having them than giving these people a single, solitary penny. There support is a waste of time. Every one of them promise to "send and email to the area manager" no one ever calls you back. I recommend to wear comfortable shoes because you will get the run-around. Don't bother. You are better off getting your money and donate it to a charity. They are not worth the time, money or aggravation.

Easy install but the dates got mixed up

Very well, installer was very meticulous.

They were on time installation was quick and no mess. Very professional individuals

They arrived on time and worked diligently for 6 hours to complete the project. Very polite and professional.

Perfect. Arrived on time. Great installer. Job done as advertised

All was done as quoted. The men were very efficient and did a good job.

Excellent work. Extremely professional company.

Everything went well. Would recommend to everyone who has gutters and hates to clean them out.

very good, neat and clean

It went well.

very very good

Pretty well

Excellent job

The work performed was good.

First class! They did everything they promised, and the installer was marvelous!

They did a great job pricing was ok

Excellent, good service.

Very Impressed. Estimate was very thoroughly explained as were many options. Very professional. Installation was completed in three hours. Not one trace of trash was left. They were very efficient. They offer finance plans or a discount for cash or check. We paid by check and received a nice discount. They are not cheap. We paid over $3000 but it is cheaper than a trip to the hospital.

Critical: Professionalism, Responsiveness, Value Let me start by telling do not trust these people! I canceled contract which was written on September 19 and I cancelled on September 21, 2020 which my call logs indicate in the three day time period and have called everyday since with no return calls from the Tampa office. I was told everyday starting Monday by the home office customer service personal that Mark the operations manager in Tampa office would call me back. As of Wednesday I have yet to hear from him and it is clear to me that Mark is too busy to return my calls. They take advantage of seniors, my husband suffers from the early stages of dementia and was taken advantage of by being charged triple the amount that it would normally cost for gutter covers. I was unable to be home because I was in quarantine from a family member that died from Covid. As if I didn’t have enough stress already I am now trying to resolve this issue to no avail. Beware of a sales rep by the name of Tom Sawyer if that is his real name. It is obvious to anyone who meets my husband that he suffers from various illnesses including the onset of dementia. I Also agree with the other person who said they left a mess because that’s exactly what happened at our home as well. I spoke to a young lady in the Tampa office by the name of Lauren who is very rude and accusatory said that I had given her our credit card over the phone, which was not true! Had I not received An alert on my phone from credit card company I would not have known what was going on. I Since printed my call log, my husband call log and my daughters call log and all of them indicate that we never made a call to the Tampa office with credit card info. My only thought is is that possibly it was taken without our knowledge as my husband was home alone on the September 19, 2020 for about 2 hours and possibly someone took a photograph of it. Since he can’t remember, I am at a loss. I have asked repeatedly asked then to remove their Gutter covers with no responses. If they are so reputable why are they taking advantage of people.

We had been waiting for 2 months. The salesperson had to call the distributor and within days they were out here installing the product. The product was very good and they did a fantastic job installing but they are backlog.

seemed to go OK until a new roof was need. job done Feb 2020. all roofing contractors advised gutters were not installed correctly. gutters were installed thru drip edging which will be required to be removed. Leaf Filters was supposed to be removing and replacing same after new roof. Unable to talk to a supervisor and the crew never showed up to correct. The concept ids great, until you have a problem.

Experience was fabulous!