Kitchen Design Gallery

We had a FANTASTIC experience remodeling our 22 year old kitchen with Kitchen Design Gallery, Owner John Hasty, and Designer Hilary. From start to finish, they were consummate professionals and went above and beyond my expectations. The things I found particularly helpful include: 1. Very straightforward and informative about the process and what to expect. Their timing was spot-on. Family members couldn't believe that a major remodel finished on the exact 8-week timeline promised. (This was also partly thanks to the General Contractor they recommended, Lew Blinn, whose team also did excellent work. The two firms work very well together.) 2. Great design work. The ability to see 3D renderings was essential for me as a person who had great difficulty visualizing a brand new layout, and totally updated finishes. Hilary was so patient and helpful with multiple design modification requests. We're very pleased with how the whole look came together. 3. Meticulous attention to detail: as a person who's relatively detail-oriented and a little bit picky, I found myself pleasantly surprised when John proactively picked up multiple things in various stages of the process that were finer details that didn't meet his level of satisfaction. Once I started to see that happen, I knew we'd end up with a kitchen that was going to meet our dreams. 4. Very honest. Our kitchen ended up costing more than we might have originally planned, but that's not KDG's fault. They were very straightforward with us at all stages of the process, letting us know our options but also the impact of our options. We ultimately spent more than planned because it was what we needed to do to get the end result we really wanted. 5. Everything's "all in". Between KDG and the contractor, almost everything was taken care of by these 2 firms. (We purchased the tile independently, but they helped with everything else.) For two busy working professionals, this was a great help. In truth, the renovation process was actually even fun at times, as we'd leave in the morning and then come home to see what had changed.

Professional, detailed, follow-up. Excellent to work with. Quality product. Dedicated staff.

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We have had multiple problems with the installation of the cabinets and countertops starting within in six months of when the work was completed. Some of the problems were resolved satisfactorily by Kitchen Design Gallery. Numerous other problems have gone unresolved and have had to call in other providers to complete repairs.

They were excellent. It was a personal service. The owner, John, came out and he measure everything for us, sat down with us and went down the purchase, the design made, made valuable suggestions and he' a a better service.

Overall it was a pleasent experience. The design is WONDERFUL, we are very happy with the outcome. We had a few issues with some shelves ordered in the wrong size and the many trips it has taken for the completion. The cabinets are great, the new floor plan is working incredibly well. I have more prep space than before and it seems that I have gained in storage too!

It went very well and everything was completed as laid out on the timeline.